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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
New Escape SE My husband and I couldn't have had a worse experience. The only good thing that came from trying to buy from Miracle Ford is learning that there are better dealerships to buy your new car from. We love our new escape se . And it has a life time power train guarantee. Try getting that at Miracle Ford. We purchased our new Escape se from the Ford - Lincoln of Franklin Tn. And it was cheaper than the so called certified used car there trying to sell us. We have never had a better car buying experience. Ford -Linco... read more
Business response:
Fordwomen1 I am sorry you and your husband (Fordman1 review) still feel negatively about Miracle Ford. We will continue to be strong supporters of the Ford Certified Pre-Owned vehicles we offer, and we're sorry you could not see the value in this purchase option. As to your new Ford Escape purchased from Ford of Franklin, TN with a lifetime powertrain warranty; it may be "unbelievable" because as they say "Nothing is free." You are required to service the vehicle with them in order to maintain the warranty, and we suspect yo... read more
Great Experience with Bill Parker! Fantastic Fusion! My wife and I would really like to thank Bill Parker and the rest of the Miracle Ford Team for getting us into our new 2015 Fusion Platinum vehicle. We really appreciated their time and patience in answering our questions, allowing us to test drive a few cars in their lot, and getting us into the right vehicle for the best price. Financing was a breeze, and we had everything set for our new vehicle within less than 24 hours. Bill was great throughout the process, and reall... read more
Business response:
Mr. Boyer, thank you very much for your favorable review. We are thrilled that your purchase went so well. It is satisfied customers such as you that makes us appreciate having Bill Parker as part of our sales team.
Cole Nabor I want to Thank Cole Nabor for a great experience while purchasing my Ford Escape! He has made it easy and pain free! He was never pushy, but very nice and understanding! I would come back!
Business response:
Maddie, thank you for your favorable review. It is always rewarding to be publicly praised for doing your everyday job. We are pleased that Cole made this purchase so easy. Your kind comments will be shared with him. Our entire staff looks forward to many years of being able to service and maintain your new Ford.
Terrible Customer Service in the Service Dept. Called in and spoke to someone over the phone about a issue listed as a RECALL on my vehicle health report. The item advised me to bring my car to the dealership to have my car checked out. The phone call was unpleasant, the lady, Tonya or something I could barely understand over background noise. Dismissively told me to bring it in first thing Monday morning as they were too busy to handle it at the moment. I dropped the car off and waited. I called in and spoke to TJ who very ... read more
Business response:
We are very sorry for your recent service experience. We place a strong emphasis on treating our customers with courtesy and professionalism. As to your current recall, we are fairly certain your vehicle falls into the category of one that has been recalled, however parts are not currently available. Ford has instructed us to inspect vehicles and to check the onboard diagnostics for fault codes. If any are present, we are to hold the vehicle and replace the faulty part with the limited number of replacement parts currently a... read more
Best service around Went to Miracle Ford and was looking at buying a new truck. Bill Parker was my salesman and he has been the best one I have dealt with in all the dealerships I have been too hands down. He didn't try to push anything on me and knew what I was looking for before I did. He knew what kind of truck I would like just based on getting to know some things I liked. I wont be going to see anyone else for a new truck besides Bill Parker.
I would recommend I especially enjoyed the advantage of shopping online and the no pressure sales. I have already recommended Miracle Ford to several of my friends. Sales found me a car that fit my budget in a short amount of time before I even got to the lot.
Happy dwz I never liked shopping for a new vehicle but Miracle Ford and mainly my sales rep John Parker changed my attitude. Dealing with John was a pleasure. I told him what I wanted and he took care of it. It is nice to leave a dealership with a new vehicle feeling good. Thank you John.
Exceptional Experience I've been looking around Gallatin, Tn. For a good used car. I've been to all the new/used dealers in Gallatin and I have to say that my experience at Miracle Ford was the best . All the sales staff are as nice as they could be. I would truely recommend this dealer ship to anyone looking for a used or new car. But there used car deal is pretty good a 100,000 mile power train warranty on the certified used one's, and that's pretty good.
The quality of work in the service center was adequate, but the attitude, demeanor, lack of customer care from the girl at the service counter is poor at best. We are new to this area and have taken our 2013 ford explorer and 2005 ford F150 super cab in for service and warranty work and she always has this very unfriendly attitude. An attitude that you would not except to get or see from a person whose main job function is interacting with customer. And, the service manager is just as bad. On one visit we stood at the servic... read more
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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