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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great experience buyng 2 new Escapes Miracle's inventory of new Escapes far exceeded other dealers in the area. Our salesman, John James, spent most of the day helping my daughter and I find two Escapes that matched our needs perfectly. He listened to what we were looking for, and took time to walk around the lot with us to find the best vehicles for us. During the test drive, he pointed out several features of the cars to get us comfortable with the newest technology. He was very open to questions, and quite knowledgeable a... read more
Happy Couple We went in to look at a used Edge that I found on the internet site for Miracle Ford. I was contacted and set up a time to look at the vehicle with my husband. Daniel Custodio was awesome. Never pushy always very professional. We test drove three vehicles that day and felt so comfortable about how we were not bullied or strong armed into buying a vehicle there. We felt so comfortable through the whole process. Kris Somaru was also involved in the sale. He made us feel so comfortable there and never pushy. He wou... read more
Excellent service Bryan Hopper and Daniel Custodio could've been more helpful, when it came to purchasing a car. Bryan factored in what I wanted and outstandingly delivered, where other dealers failed. The easiest sale I've ever been involved with over the phone. Daniel finished up my deal and was knowledgeable about the car. He told me everything I needed to know and even help me set up some of the features. The both of them made my buying experience excellent. Would recommend, refer, and encourage any buyer to take part in... read more
Great experience! Charlie was great to work with, he was not pushy at all. He listened to what I was looking for in a vehicle and found that in my price range.
Business response:
Shelly, Thank you for taking the time to respond and also for your purchase. We are pleased that Charlie Piper was able to listen and assist you with your decision. We do not train our salespeople to be pushy, but as you say, to help customers find the best vehicle that fits into your desired budget. Mission accomplished! We look forward to seeing you again for your regular vehicle maintenance.
it was great made you to feal like your were home. All the staff were frindley and seemd to try and help you any way they could dealer ship was nice and comfterbal
Business response:
welpm, Thanks so much for your review! We are pleased that you felt comfortable and at home in our dealership during your purchase. That is exactly what we strive for. Our new facility is designed to make you comfortable during the time it takes to make a purchase. Our staff is instructed to be helpful and advisory to the point that the decision you make is right for you. Thanks for your purchase and we look forward to seeing you again soon.
Great Service! Great People! Very helpful, Very Knowledgeable, Wayne Hill waited on me in the service department, and owner Jim Galvin Jr said hello to me and said Thank You for the business! Quick and Quality Service, This company service is The BEST!!! 5 Stars!!! Stan Harrison Mt. Juliet, Tennessee
Business response:
Stan, Thank you for your kind words. Wayne is a great asset to our business and does a fine job in an often thankless position. We often remind our employees to acknowledge our customers with even a simple "Hello" and "Thank You" and as you experienced it's a trickle down philosophy. Were happy to be of service to you and look forward to future opportunities to do so again.
VERY HELP PROFESSIONAL PEOPLE Have to rave about the super job Mike Dobson did in getting thru the process. He did not pressure and LISTENED to our concerns and questions about the car we were interested in but leary of all the new technology . When he didnt know the answer he went and found out rather than guessing or "winging"it. BRAVO MIKE !!!
Business response:
Arthur, Thanks for your nice review about Mike Dobson. Mike is an individual who has been in this business for a number of years. What you experienced is someone who understands the customer and what it takes to be successful and professional in this business. You can't get there by "winging it." We're very pleased to have Mike as part of our professional staff and pleased he was able to assist you with this purchase.
Helpful and friendly service Of all the dealerships we went to Wednesday, Dennis was the friendliest, no pressure, most helpful salesman we came across. His approach won us over!
Business response:
Rachelnshawn, Thank you. You won, we won! Miracle Ford believes in a no pressure approach. We train our salespeople to be helpful consultants looking after the customer's best interest. It is nice to see that belief won you over and continues to grow our business. Everyone wins!
Experience with Daniel Custodio I searched online for the vehicle I was interested in and Daniel followed up quickly with two that fit my criteria. When I went on the test drive, he actually pointed out a few things that needed to be corrected if I were interested in the vehicle instead of sitting quietly by and letting me find out on my own after the sale. He was very professional, not pushy, and only wanted to make sure I was completely satisfied with the vehicle I was purchasing before I drove it off the lot. He continued... read more
Business response:
Thank you for your kind words toward Daniel Custodio. We are very pleased you found him professional and straightforward. It is this type of approach that we emphasize our salespeople take with our customers. We believe our customers deserve honesty and integrity. Following up with you is also important and we're pleased that was completed. Thanks for your purchase! We would love to be able to help others from Murfreesboro, so tell a friend!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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