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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Will be back for my next vehicle Charlie was very accommodating when I bought the truck, but he also checked back after the sale and even got some items out of the old trade-in I had forgotten. Thanks Charlie.
Business response:
Ema12, Thank you for recognizing Charlie Piper for a job well done. It's nice to see the follow up, since we believe our relationship starts with the sale where some salespeople believe it ends when you drive off.
Customers are King! Next to buying a home, buying a new vehicle is one of the most stressful purchases a family makes. Thank you to the entire Miracle Ford team for making our purchase totally stress-free! We own a business, and this is our 2nd Miracle Ford new vehicle purchase in 12 months, so you better know we love and trust these people! Their chief objective is to determine your needs and wants, research until they find EXACTLY what you want, and then deliver it to you in the most professional, convenient, and customer-... read more
Business response:
TimMary007, Thanks for the review and your continued patronage. We are very pleased to have added Adam SLoan to our staff and glad that he merited your recognition. We appreciate your recommendation.
Great Dealership Clean, friendly, knowledgable, fair deal, no double talk. Good buying experience. Sales associate as knowledgable about vehicle. Financing was handled in timely manner and no hidden cost.
Business response:
Lisa0312, Thank you for your review. It is very succinct, which we hope reflects our professionalism in our approach to sales. Thanks for the purchase and we look forward to helping you keep in well maintained.
Easy to deal with, without a doubt. Charlie goes the extra mile to be helpful and get the customer what he/she is looking for. Charlie has a friendly demeanor. Thanks Charlie.
Business response:
Ema12, Thanks for your recommendation and purchase. Charlie is a very hardworking employee. It's nice to be recognized by customers for what we see everyday. We're very pleased he was able to assist you and make your purchase enjoyable.
Worth The Drive We started shopping via the Internet, and were immediately inundated with emails from many dealers. After sorting through them, it became apparent that Charlie Piper really put in the extra effort to finding a Super Duty that would fit our needs. Although Miracle Ford was almost two hours away we decided to visit the dealership. We were impressed by the entire staff and left with a new truck that day. We feel like we got a great deal on our truck, a fair price for our trade-in, and it didn't take all day. Rea... read more
Business response:
Chuck, Thanks for your very nice review. It's really rewarding to hear that Charlie Piper stood out among dealers in a two hour radius. That can be a lot of dealerships! We're also pleased that our purchase process was efficient. We do value our customer's time and do our best to make your purchase quick and easy. Thanks again for your purchase.
Comments on Service Experience on August 11, 2016 The service visit was two fold, warranty and regular maintenance. The work was completed to my satisfaction, and it was completed in a most timely manner. The facility is comfortable and the staff engaging and knowledgeable. The Service Writer was someone I had worked with before, and once again, he and all staff were great to work with. Cindy in the Cashier's Office was nice and courteous. Bryan Hopper, who sold me my car and is now in management, saw me and came to Service ... read more
Business response:
"Melvin, Thank you very much for taking the time to post a review. We are very pleased our service staff was able to meet your expectations. It's rewarding to hear kind words about our cashier, Cindy, and having Bryan take the time to say hello and ask about your wife. It's also nice to hear a compliment about our new facility. So much is geared toward making our service customer's time relaxing and comfortable. We look forward to servicing your vehicle here for years to come."
Excellent Experience Our experience at Miracle Ford was a very pleasant one. John Parker cared very much about us getting a car that worked for us. He was very honest about any problems the car may have had, and he never pushed us into buying something. His brother, Bill Parker, took care of a lot of the behind the scenes details that needed to be processed for our purchase, and he was very helpful as well. We felt very comfortable around Bill and John as they were very trustworthy, which is rare at most car dealerships. We ... read more
Business response:
Zachary, Thanks for your nice review about the Parker Twins. They are both great people and true to themselves. As you say they are "trustworthy and honest." We're very glad you enjoyed your experience with us.
Fantastic Dealership Pleasure to deal with Bryan Hopper Internet Sales Mgr., personalized attention, easy to deal with, no fuss over making us a second key, Thanks Bryan, great overall experience.
Business response:
Rick & Shelly, Thanks for taking the time to review Bryan Hopper and thank you for your purchase. We are pleased with the attention you were given and taking care of a second key request without difficulty. We look forward to being able to assist your maintenance needs in the future.
New purchase They went above & beyond to help me get financing. Daniel Custodio was the most helpful salesperson I have ever dealt with. I will recommend them to my friends looking for a new vehicle.
Business response:
Becky Davis, Thanks for your review. We're very pleased that our finance team was able to help get financing approved that worked for you. It's important to have a good relationship with lenders and this time it paid off in your favor. It's also nice to hear that Daniel Custodio was very helpful. Thanks again.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open at 9:00 a.m.
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