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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Easy vehicle purchase with great service On this truck, I went to a new dealership. Was not completely satisfied with other Ford dealership. Salesman John James made my purchase much easier than expected. John explained all available discounts and rebated. The service department repaired my older Ford as needed and worked it in quickly. This enabled me to give my sister a great car that her family desperately needed. Joe Qualls
Business response:
Joe, Thank you for taking the time to review our dealership. We are especially grateful that you reviewed both our salesperson, John James and our service staff of Wayne and Yeysson. We work very hard to create an atmosphere of cooperation between departments to better serve our customers and it is very rewarding to see that this teamwork came together for your benefit. Thank you for your purchase and we look forward to seeing you again for your vehicle's service again soon.
Great Review Jeremy Troutt and Charlie Piper helped me find my new truck. They were incredibly helpful and not pushy. I will definitely send friends and family their way! Thanks y'all!
Business response:
Kross, Thank you for your purchase. We're very glad to see that our staff was not pushy. Giving our customers enough information to make an informed decision without being pushy is our sales method. Jeremy and Charlie exemplify this method very well as is evidence by your 5 star review. Thanks again!
Very easy, great experience Knowledgable, friendly and efficient team. Whole process was painless and I got exactly what I wanted. Understood that all customers are different and worked to our need.
Business response:
Carol, Thank you for your review. We really do try to make our customer's purchases painless. We understand you are making a big decision that may be with you for many years. Knowledge and efficiency are key points of emphasis in our daily work routines. We are very pleased you selected us and we look forward to seeing you for your regular service work.
Good experience Non-pressure atmosphere and nice people to work with. One sales rep told me about all discounts and the other didn't. They got rid of my old truck so fast that I didn't get a chance to get my trailer hitch or my license plate?
"Awesome Mike" Great experience buying a used car from Mike. My son and I visited to purchase a car for my son. Mike was patient with us as we tried to make our decision. Mike was straight forward, no pressure, and a genuinely nice person to deal with. We didn't buy on day one, but, returned the next day and purchased the vehicle. Great job Mike!
Business response:
Billy B, Thanks so much for your purchase and the kind review of Mike Dobson. We're very fortunate to have a seasoned professional like Mike working for us. He exemplifies all that we ask our employees to be; professional, courteous, and honest. We're pleased you were able to benefit from his service. We look forward to seeing you when you return for regular maintenance.
Bought a ford edge This visit was great. Not like a typical car lot where they try to get you to buy something you can not afford. We told Daniel Custodio are budget and he did what he had to do to get it to that budget. Very knowledgeable salesman, great guy, and the whole staff made us feel like we mattered. Coach was great to our kids and to us. Even offered us some food. Thanks to all and thank you Daniel for the service you gave us.
Business response:
Lilpittman, Thank you for your purchase and taking time to review our sales staff. We try not to be like your "typical car lot" and we're pleased our approach worked for you. It's important for us to give our customers all of the information they need to make an informed decision for their budget because, yes you do matter! And heck, if we've got extra food, our customers are always welcome to it. At Miracle Ford you CAN have your cake and eat it too!
Vehicle Purchase Had a real good day today. Purchased a beautiful 2014 Ford F150 Platinum and met a real good guy, Daniel Custodio. Daniel treated me as I would hope to be treated. He was very professional, helpful and friendly. I have purchased over 20 vehicles over the years and I would rate this experience as one of the best. I look forward to growing my relationship with the dealership and am sure there will additional purchases in the future. I highly recommend Daniel to anyone looking for a new or used vehicle.
Business response:
Truckguy150, thank you so much for your purchase and taking the time to post a review. Daniel does an excellent job for us. We feel very fortunate to have him taking care of our customers and we're pleased to have you join our "family" of happy customers. You've picked out a beautiful truck from a great dealership handled by a fantastic salesperson. Congratulations on your trifecta!
Excellent Service Again! They were a real life-saver on this purchase. Earlier the same day I had totaled my 2015 Ford F150 pickup. Checking the inventories of local dealers, I found that Miracle had two pickups that matched my list. One a 2017 that was Magnetic Gray (not out preferred color) and one a 2016 that had all the required items and was nearly a duplicate to the totaled 2015. Though the 2016 was out with a sales person Miracle quickly traced it down and had it back to the lot. In the mean time we worked on how we w... read more
Business response:
radioDave, Thanks so much for your kind review. We're so sorry that your vehicle was totaled (glad you're OK), but very pleased we could be able to help you replace it and do it so quickly. It's nice to see that many in our organization were able to pitch in and help. From Marty Denson in the body shop to several in our sales staff, it looks like it was a team effort which is what we always strive to achieve. Thanks for your purchase and we hope you can keep this F-150 much longer than the last.
"Great People" My husband and I were very pleased with the experience while purchasing our Ford Explorer. After searching for months we narrowed it to two vehicles both located at Miracle Ford in Gallatin. John James was very informative and did not pressure us while we made our decision. The process was stress free.
Business response:
Phyllis, Thank you very much for your purchase and taking the time to post a review. It is very nice to see that four people involved in the purchase process were deserving of top marks. We work very hard at creating a team environment where everyone has an important role and helps others as needed. It's rewarding to see that it is working. Thanks again for your purchase and we look forward to seeing you back for your regular maintenance.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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