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Miracle Ford

4.4

About this business

We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,086 reviews
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Dave Dawson's profile image
Dave Dawson 
8 years ago

Looking forward to a great relationship Friendly and patient. We Changed our minds several times and and they just kept working with us. We made our decision and they were able to get us in the car we wanted. Thank you Miracle! 

Business response:

Dave, thanks very much for your review. We understand that a car purchase is a big decision so having a customer change their mind is not an uncommon occurrence. We try very hard to make sure you are comfortable with your decision without being pressured even if that means more than one visit to the dealership. Thanks again! 

Breanaleigh1997's profile image
Breanaleigh1997 
8 years ago

Very pleased! Customer service made sure I got the car I wanted, I had been calling about this car and had my eyes on it for weeks. I came in for a test drive and bought it the same day. Josh made sure I had an awesome experience, he made sure my car was detailed before I left the lot and had a full tank of gas and he got me the best deal on my car he could. I was recommend by a friend who had just bought a car from there and I will be recommending them to the next person!! 

Business response:

:Breanaleigh1997, Thanks for your purchase and for taking time to post your review. We're very pleased to have been able to help you make the purchase you had been eyeing for weeks. A vehicle purchase can be an emotional experience and it's nice to know that you really wanted the car AND got a great deal on it which included detailing and a full tank of gas. Congratulations! 

rob and kim's profile image
rob and kim 
8 years ago

best car buying experience ever!!!!! Bryan and Juan made us feel very welcomed and were very professional and knowledgeable about the car, both even called us the next day thanking us for choosing there dealership 

Business response:

Rob and Kim, Thanks very much for taking the time to post a review. Bryan and Juan do a great job for us as professional and honest people. It's nice to see that a follow up call was made to ensure that you were completely satisfied. Thanks again for your purchase! 

Kelly Blankenbeckler's profile image
Kelly Blankenbeckler 
8 years ago

Bought a truck and was happy with the treatment and the overall process of the purhase. The cleaning of the vehicle was not so good. 

Business response:

Kelly, Thank you for your purchase and for taking time to post your review. We are pleased that your purchase process earned us your five star rating. As to your less than satisfactory cleaning, please contact us so that we can correct this. Sorry for your inconvenience. 

Trevor.sweat's profile image
Trevor.sweat 
8 years ago

Daniel crook was excellent and very professional Daniel was a great with me when I was in miracle ford. I didn't have much time and he made sure to get me in and out as fast as possible. I would recommend daniel to everyone 

Business response:

Trevor, Thanks for your kind review. It seems like most people today lead busy lives. We understand our customers want a speedy process and we work hard to make our purchases efficient. Daniel does a good job for us in managing customers time well. Thanks again for your purchase. 

SatisfiedBuyer's profile image
SatisfiedBuyer 
8 years ago

AWESOME EXPERIENCE!! :-) Gene "Coach" Rollins and his entire team were extremely awesome to work with! They really listened to my wife and I and were able to get us a super deal on our Escape that fit comfortably into our budget. I would highly recommend this dealership for a hassle-free professional experience! Thank you to everyone at Miracle Ford!! :-) 

Business response:

Satisfiedbuyer, Thanks for the review (love your screen name). It is very important to us that all of our customers are satisfied, as you were. We know how important word of mouth and online reviews are to businesses, and we work very hard as a team to make our customer's experiences professional. We truly appreciate you taking the time to acknowledge this. Thanks so much for your purchase! 

AlexN09's profile image
8 years ago

Helped me find exactly what I was looking for. I knew exactly what I wanted before I ever stepped foot on the lot. The professional sales staff at Miracle Ford located the vehicle with the exact color and options I was looking for. They transferred the car to Gallatin and I am now the proud owner of a new Ford Explorer Sport! 

Business response:

AlexN09, Thanks so much for taking the time to review our sales team. We work very hard creating a team atmosphere where everyone works toward the common goal of customer satisfaction. We're pleased you experienced this first hand. And, of course, thanks for your purchase! We look forward to seeing you for your regular maintenance. 

kansasgirl's profile image
kansasgirl 
8 years ago

Great Experience! We were having trouble with our previous explorer. Juan helped us find a newer explorer, with less miles and a price not much more than our previous car!! He was very honest, and made sure we were comfortable with our new purchase! I would recommend Miracle Ford to anyone looking for a new or used vehicle! 

Business response:

Kansasgirl Thanks so much for taking time to review our salesperson Juan Aguilar. He is a great asset to our business and we a very pleased he was able to make your purchase an easy experience. Congratulations on your purchase and we look forward to seeing you back for your regular maintenance. 

D Enfinger's profile image
D Enfinger 
8 years ago

Excellent Service;Excellent Staff We live in Gallatin and wanted to use a local dealer for our new car. We were not disappointed that we chose local. These folks took excellent care from the time we entered the showroom until we left with our new vehicle. Chase, met me at the door and took care of all of my questions and was concerned, courteous and knowledgeable about the vehicle and the information that I needed to make a valid decision. We will be returning to Miracle Ford for our service needs as well as recommending the... read more

Business response:

D Enfinger Thank you very much for your nice review and for deciding to purchase locally. We recognize how important it is to "keep our backyard in order" and make sure our Sumner County customers are taken care of. We are very pleased that Chase and Coach Rollins were professional and created an atmosphere where you were comfortable in making your purchase. We look forward to seeing you back for your regular maintenance. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,086 reviews. 

When is Miracle Ford open?

Miracle Ford is open now. It will close at 7:00 p.m.  

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