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Miracle Ford

4.4

About this business

We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,086 reviews
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Car buying experience's profile image
Car buying experience 
7 years ago

My car buying experience! Jim Morgan and C.R. Shock helped me to pick out the perfect vechical for our family! They both were so nice honest and acmodating! We were their last customers for the day and they still were patient with our decision making as to what vechical to purchase. Let's face it ladies we change our mind a lot! We purchased a 2016 Ford Escape and we love it! If you are looking to purchase a vechical please ask to see one of these to gentlemen! I promise you won't be disappointed! 

Business response:

Car Buyer, Thank you very much for your review of CR Shock and Jim Morgan. We’re very pleased that your Escape purchase went smoothly and with patience. We understand it is a big decision and we want you to be confident enough and comfortable enough to say yes. We wish you many years of great service and look forward to seeing you back for your regular maintenance. 

2010Camry's profile image
2010Camry 
7 years ago

Great service on purchasing a car We recently purchased a car from Chase Rennie at Miracle Ford and were pleased with the service, attention to detail, and effort placed in helping us buy our car. He was honest and upfront on all levels of the car process. Overall it was a great exybuying a car. 

Business response:

2010Camry, Thank you for your purchase and for taking the time to post a review. Chase and Coach do a great job for us. We’re pleased you were able to experience their professionalism. Assuming this was a pre-owned purchase, we expect you to have many years of good service from your car and hope to see you back to help keep it well maintained. 

Judy's profile image
7 years ago

Great Service C.R. Shock was very pleasant to work, he helped us a lot. The credit manager was great and so the new car sales manager. Had a very pleasant purchase. 

Business response:

Judy, Thanks so much for your great review! We value our customers feedback particularly when it mentions several members of our team. We work very hard at creating a sales experience where everyone knows their job, works together, and keeps our customers happy. We’re pleased you are one of them. We look forward to seeing you back for your regular maintenance. 

Bacon's profile image
7 years ago

Great service Great car lot with awesome service. Chase Rennie helped me, he was very knowledgeable on the vehicles we looked at. Chase has been keeping me updated on new vehicles that come in and I greatly appreciate it! Thank you 

Business response:

Bacon, Thanks very much for your 5 star review! We’re very fortunate to have Chase representing our dealership. He does a great job and his customers are always well pleased. We look forward to seeing you back for your regular maintenance. Oh, and everything’s better with bacon. 🥓 

Frank S.'s profile image
7 years ago

Pleasant visit ! I had a good experience at Miracle Ford ...Carmen Woodall was very down to earth and pleasurable to deal with, without the high pressure sales pitch ...Recommend ... 

Business response:

Frank S, Thank you for taking time to review Carmen. She is new to our business but is learning quickly. Her outgoing personality will also keep her on the path to success. In a very male centered business we are pleased to have her on our team. Thanks again for your purchase! 

Spence87's profile image
7 years ago

Chevy Tahoe at a Ford Dealership? Not being from the Nashville area, I had been to a few different dealers this particular day searching for a used Tahoe with fairly low mileage , last stop on the vehicles I found online was Miracle Ford. Charlie walked up and shook my hand, it was probably not the easiest situation as I was tired and frustrated from a long day of looking at many other vehicles, I’m sure he could tell. Long story short, he was patient and had a low pressure approach. He told me he would sell me a Tahoe today... read more

Business response:

Spence87, Thanks so much for the great review! We’re very pleased that you chose Miracle Ford for your purchase and we’re glad Charlie and Sandra exceeded your expectations. We hope that others who read this review take away one thing that would have made your day even better—choose Miracle Ford first 😄! 

ShaneS's profile image
7 years ago

I buy New truck every couple years. Best experience ever!!! My Name is Shane I dealt with Chase and he was a great low pressure but went too bat for me salesperson. Ended up Having the GM Coach was his name handle the rest NO BULL NO GIMMICKS BY FAR BEST MANAGEMENT ANYWHERE. I Felt like after over 15 car purchases new other places.... Buying my New 2017 Ford F-150 was absolutely the best new car experience I've ever had. Owner even thanked me HIGHLY HIGHLY RECOMMEND MIRACLE FORD AND STAFF. 

Business response:

ShaneS, Thank you for the great 5 star rating! We’re flattered that our team was better than 15 other purchases you’ve made. Wow! We really do work hard at making our process customer friendly and efficient so it’s very satisfying to see it working. Thanks also for recognizing Chase and Coach for their efforts. We look forward to seeing you back for your regular maintenance. 

JennLu's profile image
7 years ago

Great friendly place , knowledgeable staff! Easy buying/purchasing process. Lots of selection. My salesperson, C. R. Shock, was and is the greatest! He answered all of my questions at the time of purchase and any I have had after my purchase was complete, for example when I didn't know how to turn on my fog lights. No problem, he even took the time to show me exactly they work . If you are looking for a new or used vehicle, definetly put make this place a must & ask for C. R., he will certainly help you out & treat you right... read more

Business response:

JennLu, Thank you for your great review! We are very pleased CR Shock made your purchase so pleasant. We are fortunate to have many seasoned professional salespeople on our staff and CR is among the best. We wish you many years of great service on your pre-owned vehicle! 

Sue B's profile image
7 years ago

Ask for Charlie Piper My sister and I were totally charmed by Charlie's southern hospitality and friendliness. He was know-ledgable, sincere, and willing to work with us. We were treated like queens by Charlie and his associates! Such a pleasant experience...he went out of his way to make us comfortable. We are still working on my deal but I trust Charlie; that he will find me the perfect vehicle that is affordable to me. Again, thank you, Charlie Piper. I will recommend you, and your dealership, to my friends. 

Business response:

SueB, Thank you for your very kind review. Charlie is a great asset to our sales team and we're confident he will find the perfect vehicle for you. It's also encouraging to see that you started your search with an internet request as many customers do. So from Sandra and Jennifer to Charlie and Jim Morgan, I hope you saw that we all "sing from the same song sheet" to make sure our customer's experience is consistently pleasant and professional. We look forward to seeing you back and completing your purchase. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,086 reviews. 

When is Miracle Ford open?

Miracle Ford is open now. It will close at 7:00 p.m.  

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