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We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Good experience The person we dealt with was very knowledgeable and did not pressure you. We have dealt with Miracle Ford in the service of our vehicles and we have always have had friendly service and a good experience. Gator went on the test drive with and was very knowledgeable and able to answer any questions we had.
Business response:
Holland123, Thank you for the nice review! We’re pleased that we were able to help you move from a service customer to a satisfied sales customer. Gator and Sandra work hard for their customers and it appears that you experienced their professionalism firsthand. We look forward to seeing you back for your regular maintenance. Thanks again for your purchase!
My gratitude to the employees of this dealership The showroom and the entire dealership so immaculate. The personnel I can in contact with were so professional and helpful. A dealership that I would recommend to anyone looking purchase a new vehicle. Juan and Sandra were the nicest and enjoyable during my purchase of my first new Ford product.
Business response:
Ken, Thank you so much for the very nice review and your 5 star rating! We take pride in our dealership facility and work to keep it looking nice. A facility is a building but employees make it a business. Happy professional employees make it a business people want to visit and spend money in. We're fortunate to have employees like Juan, Sandra and Jay that make our dealership a place where people enjoy coming to and comfortable enough to make large purchase decisions. We thank you again for your purchase and we look forward... read more
Highly Recommend Gator Smith did a great job. Very low pressure and easy to work with. Dealership as a whole was the same way. I appreciated the process very much
Business response:
RayMurph, thank you very much for taking the time to review our dealership. We are very pleased we were able to earn your five star rating and that our process was low pressure and easy. We understand that is what our customers want and we work hard and make adjustments every day to keep it that way. We hope you have many trouble free years of service.
Great experience Chris was great. The process saved me a lot of time Chris met me to do the test drive and the next day met me to purchase the vehicle. Chris was very knowledgeable with answering all my questions. I felt no pressure as sometimes you do when you are at a dealership. My overall experience has been excellent. I would purchase another vehicle again in the future.
Business response:
Gru, Thank you for taking the time to write a review and for Chris Fitts 5 star rating! Chris is a recent addition to Miracle Ford’s staff and we are thrilled to have him. He brings years of experience and professionalism to our team. He has shown leadership, sincerity, and a desire to keep his customers happy. We are very fortunate to have him and glad that you experienced him first hand. Thank you again.
The best The easiest car buying experience I’ve ever had. All associates were amazing from start to finish. Kenneth Johnson and Jay made the car buying experience one of a kind!
Business response:
Shannon Dyer, Thank you very much for the 5 star rating of so many of our employees! We're all very pleased that your purchase was a one of a kind experience. It is rewarding and humbling at the same time. We all look forward to seeing you back again for your regular maintenance.
Treated with the up most respect and patience. I Highly recommend the service of this company if you're in the market to purchase a vehicle. No high pressure, I was shown multiple vehicles at my discretion, easy peasy!
Business response:
Mr Pleased, Thank you for your purchase and for taking the time to review us. We're pleased that you purchase went so smoothly. The 5 star rating going from salesperson, to sales manager to finance manager show how we strive to operate as you experienced--from the salesperson who is the expert on the vehicle particulars, to the sales manager who navigates getting the sale to work for your budget, to the finance manager who finalizes the paperwork. Glad it worked out easy peasy!
Had great experience trading @ Miracle Friendly, people, from greeter, salesman, to mangers,& finance manager . Everything was Great. Love miracle Ford. Thank you so much for everything you guys. Thank you.
Business response:
Sampilc, Thank you for the nice review. We especially appreciate you as a repeat customer. As with most businesses, we understand the value of a long time, repeat buyer who also uses our service department for maintenance and repair. These are a businesses most treasured customers. We cannot thank you enough and we look forward to more years of being able to serve your needs.
Excellent Customer Service!!! Went to the dealership, not having to trade, but entertaining the idea. We went in, and explained all of our expectations. The expectations included what we would have to have in a vehicle, to what our max payment would be. Juan Aguilar, and Jay Clemons worked with us for a week searching for just the right vehicle that met all of our requirements. They found the vehicle that was just what we had asked for. They are the best!!! We will always go back to them from now on, and refer them to anyone... read more
Business response:
Terry, Thank you for your great review! We are not only pleased to have earned the five star rating but we’re very happy about the detail that you explained in writing this. It can sometimes take time to make a vehicle purchase, but you expressing that we met your expectations and kept you informed all along the way is very satisfying. This is a constant focus of our training. Thank you for recognizing Juan, Sandra and Jay. Thank you for your purchase and we look forward to seeing you when you do your regular vehicle mainten... read more
Awesome Sales and Financing Services I had went to two other dealerships before I had went to Miracle Ford in Gallitan TN. The two I went to before Miracle Ford didn't treat me right. Miracle had the best price for the car I was wanting and the customer service was awesome!! I don't think I've been treated like this ever from other dealerships. I felt like part of the family atmosphere at Miracle Ford on the couple times I needed to go to the dealership there. They are a really friendly place of business. The salesman and fi... read more
Business response:
Snitey, Thank you for the great review! We appreciate your business and only wish you had chosen us first! Ha, Ha. One of our philosophies as a local, family owned and operated business is to treat our customers like family. It's nice to read that you felt that atmosphere. It's important to us to maintain that atmosphere all the time in all departments. We really appreciate your purchase and we look forward to seeing you back for your regular maintenance.
Miracle Ford has a 4.4 star rating with 3,086 reviews.
Miracle Ford is open now. It will close at 7:00 p.m.
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