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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Outstanding dealership, excellent staff We highly recommend Miracle Ford & Christopher Flitts to anyone searching to buy a new or used vehicle. The entire buying process was easy as could be. We live 3.5 hours away from the dealership & communicated through email , text , & over the phone the entire deal before making the trip to pick up the vehicle. Christopher & the rest of the staff was top notch in communicating, being upfront & making the deal happen. Once we made it to the dealership we brought our kids & everyone was ... read more
Business response:
Kevin2020, Thanks so much for the nice review! We're very honored to be able to earn your business and have you travel 3 1/2 hours. Car buying can be stressful, and distance can add to the stress. We understand that and when a customer is a good drive from us, we make sure we are thorough, transparent and upfront in all aspects of the sale and use all means of communicating available to make it convenient. It's nice to know you felt we did the transaction that way. We really appreciate your purchase and we hope your vehicle ... read more
Chris Fitts Chris was very helpful and professional. The entire process was fast and painless. Jim was also very helpful and friendly. Enjoyed working with both of them.
Business response:
Sunshine128, Thanks very much for the review and for your purchase. We're happy to have earned the review by being "fast and painless." We strive to be efficient but to also be upfront and non-pressured in our approach to a customer's purchase. We're glad Chris Fitts and Jim Morgan met your expectations. We look forward to seeing you again for your regular maintenance.
Best car buying experience ever! I had inquired about a car online and was contacted via email the next day. It was over a week before I contacted the salesman, Gator Smith, back and I was not hounded by him during that time. I sent him some questions about the car, after hours, and we corresponded up till midnight and resumed first thing in the morning even though it was his day off. There were no high pressure sales tactics, we negotiated and agreed on a price via email. (Since it was new and I had test drove one elsewhere... read more
Business response:
Cat Lady, Thank you very much for the 5 star review and for your purchase! It's very nice to read how your purchase started online with an inquiry to a series of emails and texts to a credit application to picking it up at the dealership. Many people have the misperception that traditional dealerships don't do non-traditional transactions. Miracle Ford most certainly does! It's also nice to hear that several people worked together to accommodate you (even when your original salesperson, Gator, was not able to meet you). We w... read more
Ford Escape Transmission repair I bought my vehicle at a different dealership. Since I bought it, the vehicle had significant transmission problems that the dealership refused to acknowledge. Upon bringing my vehicle to Miracle Ford, they immediately knew the problem and did everything they could to make it right. I will be returning for all of my service needs.
Business response:
Atate08, Thank you for the review of our service department! Wayne, our Service Manager, works very hard to keep our customers satisfied. In a position where you don't always get thanked, it's nice to hear positive feedback. We'll be sure to pass this along to him and all of our service employees. We look forward to being able to keep your vehicle in tip-top shape for many more years!
Easiest deal ever I talked to gator in the phone for 10 ministers or so about a new work van. Within minutes he had called me back and told me he had a van in my price and would be ready for me to come get it. After just having surgery gator offered to just deliver the van right to my back door and all I had to do was sign papers!!!! Awesome job
Business response:
Scott, Thank you for your review and congratulations on your new vehicle! Gator did an "above and beyond" job on your vehicle purchase. In today's competitive business, we look for ways to better our competitors. Your home delivery is one of those ways of thinking "outside of the box." Were pleased to have been able to make this the easiest deal ever. We wish you a speedy recovery from your surgery and look forward to seeing you in our service department for your regular maintenance.
Low pressure and direct answers. I came in mostly to look around and survey the prices on new trucks. There are about ten dealerships near Hendersonville, so I thought I would just get some prices and survey the inventory. I knew what I wanted and what I wanted to pay, and these folks made it happen. Although I didn’t expect to buy anything when I went to the lot, I couldn’t be more pleased with the results.
Business response:
McGurdy, Thank you very much for the 5 star review! It's very rewarding to read that you visited our dealership to gather information but decided to purchase due to our low pressure and straightforward approach. We know that today's buyers do much more research at home and are more prepared to purchase than even just a few years ago. Your purchase validates this and also cements our belief that we have the right approach for today's buyers. We're confident you chose the right dealership and we look forward to being able to s... read more
Customer satisfaction Could not have asked for a better car buying experience. Gator Smith was patient and accommodating even before I made a trip to the dealership. Local hometown feel with superior vehicle options and staff!
Business response:
Mrs Odeneal, Thank you very much for your nice review! We’re so pleased that your experience was as easy and pleasant as you said. Gator and Sandra do a great job for us and are always professional and engaging. We greatly appreciate your purchase and thank you for choosing Miracle Ford. We look forward to seeing you back for your regular maintenance.
Great Customer Service The employees at Miracle Ford made purchasing a vehicle easy without the sales pitches and playbooks you see at other dealerships. They were friendly, upfront and honest about what they could do to match the price I was looking for that I didn't get at other dealerships I visited. Ken Johnson was great to work with and I appreciate everyone else that helped me at the dealership while I was there.
Business response:
Thomas123, Thank you for taking the time to post a review! We are very happy that our sales process was easy, straightforward and honest. It is that type of approach that we feel is the best way to serve our customers. Thanks also for the 5 star rating for Jim Morgan and Ken Johnson. We hope you get great service from your new Ford and we look forward to sharing a cup of coffee during your maintenance visits.
Great Customer Service!! The salesman we dealt with was very nice, and made us feel very comfortable,made purchasing our new vehicle very easy. He explained everything to us and made sure it was clear and that we understood. Appreciate everything that Miracle Ford done for us.
Business response:
Allison10, Thank you so much for taking the time to review Charlie Piper and for your new Ford purchase. We understand that a buying a vehicle is a big decision and investment, so making sure our customers understand every aspect of the purchase is very important to us. We're pleased to have received your top rating. Allison10, you're definitely a "10" in our opinion! We hope your Ford serves you well for years to come.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open at 9:00 a.m.
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