This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Service department I am continually satisfied with the service department and the staff who go out of their way to make sure I leave happy. Plus two
Business response:
mbrewern, Thank you very much for your nice review! We are proud of the work we do and work hard to please our customers. It’s always rewarding to be recognized. We’ll continue to do all we can to keep you and all of our customers happy. Thanks again.
Unexpected Sale! I went into the dealership late on a Saturday evening to show my wife the 2018 F-150. I did not intend to purchase at the moment, however the salesman David Flinn asked if they could give me top dollar for my trade (not present at the time) if I would be willing to take a look? Well they were generous with their offer on my site un-seen trade along with deep discounts we were able to put together a deal and I drove home a new 2018 F-150! - Rick Smith
Business response:
canesfanrs, Thank you very much for taking the time to write a review and especially for your purchase. It is nice to read that we were able to put together an acceptable purchase for you when you weren't expecting to do it. Our goal is to make it convenient for our customers and by trading without seeing your vehicle, it accomplished that. While we sometimes can't do that with older or higher mileage vehicles, when we are able to we try to do so. Thanks again and enjoy your new Ford F-150!
Great experience and friendly staff. They were able to work with us and get us the vehicle we wanted for a price we could afford. I would definitely do business with them again.
Business response:
Will74, Thank you for the nice review and congratulations on your new Ford! We’re very pleased to have made the purchase work within your budget. That is our goal for every customer for we don’t want to help you purchase one car but keep you coming back for many years to come.
Awesome buyer experience Tim listened to what I said I was looking for and steered me in the right direction. Friendly and professional. He was very informative on all the features of my new Escape. I’ve had several experiences purchasing a vehicle and this is by far the best! Sandra Jones handled the finance end. She’s very efficient and explains everything you need to know in detail. When I retuned a few days later to turn over the title on the trade-in, Both greeted me almost like a neighbor. What a wonderful Sales Team y... read more
Business response:
Journey2Escape, thank you very much for the nice review and congratulations on your new vehicle. We are very proud of our sales team including Tim and Sandra. We believe in giving customers all the information they need to make a decision for we know it is a major purchase decision for them. We are very happy this worked out so well for you. We wish you many happy years of enjoyable service!
I Purchased a Certified Pre-Owned Vehicle This dealership got me what I needed for a fair price with excellent customer service. The staff really went out of their way to make me feel welcome and ensure that my family left in a vehicle that made me feel safe at a price we could afford. They sold me an extended warranty to ensure that my purchase would be protected not just today but long into the future. If we are in the market to buy a vehicle again we will definitely return here first.
Recent Vehicle Purchase at Miracle Ford Gallatin, TN I found the vehicle I wanted online and emailed the dealer, connecting with Chris in internet sales. Chris was super, very informative, timely and was giving me straight forward information via text. We made an appointment and I went in, purchased the vehicle and everything went extremely smooth and pain free. Chris and Miracle Ford did exactly as they said they wold and did so quickly and very friendly.
Business response:
Raptor, thank you for taking the time to review Miracle Ford and Chris Fitts. We are proud of our dealership and our processes and it’s rewarding to read that our sales team is following them as we would like. Chris Fitts does an excellent job. We couldn’t ask for anything more. Congratulations on your new F150 Raptor!
Outstanding Customer Service Chris was outstanding!! He did everything he could to make me happy with the new purchase of my vechicle.. he took his time and worked with me all day long on making me happy.. Chris is by far the BEST OF THE BEST!!!
Business response:
Missyrae12, thank you so much for the nice review and for our five star rating! We’re very pleased your experience was so enjoyable. Chris’s Fitts is a great asset to our sales team and we are fortunate to have him. Congratulations on you new Ford!
The Folks at Miracle are awesome!! What can I say, Miracle Ford lives up to its name! I had some negative equity in my prior vehicle, I knew whatever deal I made if any wasn’t going to be typical. Needless to say, I was kinda of nervous going in, but I really wanted out of my Nissan Frontier and be in a brand new F-150! I worked with Charlie Piper and Amy Bryant, they gave me top dollar for my trade to close the gap as much as possible on my negative equity and got me in a beautifully loaded up F-150! It was an unbelievable ... read more
Business response:
IkeBeeson, Thank you for the very nice review and congratulations on your purchase! It’s very satisfying to read of how we were able to get you out of a negative situation and into a new Ford. We know you’ll be happy with it! Thanks for choosing Miracle Ford.
Best Experience Ever!! My salesman Chris Pitts was amazing and he went above and beyond all my expectations. It was such a pleasant experience working with Chris and Sandra. I got the deal I needed for the vehicle I fell in love with. I highly recommend Miracle Ford. I never imagined car buying could be such an easy friendly experience.
Business response:
Benson601, Thank you for taking the time to write a review. We’re proud of our dealership and it’s rewarding to read that you felt your purchase was easy and pleasant. It’s what we strive to accomplish each day. Congratulations on your new Ford!
Miracle Ford has a 4.4 star rating with 3,086 reviews.
Miracle Ford is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com