Miracle Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Miracle Ford

4.4

About this business

We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,086 reviews
Select a rating
Brian/Tonya Edmondson's profile image
Brian/Tonya Edmondson 
6 years ago

Outstanding Josh Dorris was a wonderful salesman. He was very knowledgeable and helpful in working with us. Very respectful when it came time for us to discuss things and decide what we wanted to do. When it came time for the signing of all the paperwork Sandra was very easy to work with and made a long day very rewarding in the end. Best experience we have had at a automobile dealership. I would definitely recommend Miracle Ford in Gallatin to family and friends. 

Business response:

Thank you Brian and Tonya! We are very fortunate to have Josh and Sandra on our team, and we are so happy that they were able to deliver such a great experience for you! Thank you for taking the time to share and for recommending us! 

dale.penn.142's profile image
dale.penn.142 
6 years ago

Miracle Ford has changed and they're GREAT! On 6/19/19 I traded a 2015 F-150 and a 2008 Expedition for a new, 2019 Expedition Max. Everyone that I dealt with during the meeting, showing, test driving and actual buying process were just great! I would have to rank this vehicle's purchase process as the most enjoyable that I've experienced in my limited 48 years of buying vehicles. 

Business response:

Thank you for taking the time to share your experience Dale! We are so happy to know that you had such a great experience! 

Pennybrown123's profile image
Pennybrown123 
6 years ago

Happy to have a new car Josh Dorris is very kinda ,helpful he helped me get my New 2018 Ecosport which i love it !!! Its been 20+ years since i had a new car .Josh did thanks alot Josh 

Business response:

Thank you Penny for the great review! We are so glad that Josh was able to help you all along the way, and that you are loving your new Ecosport! 

rick james's profile image
rick james 
6 years ago

Great time at ford we went to dealer on june 27 2019 and spoke with charlie piper he was great everyone in the place was wonderful. If you need a car or truck go see charlie at miracle ford he will help you get a great deal . thank you charlie for everything my friend god bless you. Rick and Elaine James 

Business response:

Rick and Elaine, thank you for the great review, and the kind words towards Charlie! We're very fortunate to have him on our team! We look forward to serving you all for years to come. 

ford's profile image
6 years ago

service and financial T.J. Took care of me as soon as I entered , explained the TSB report to me when I picked up my vehicle, also I needed pricing on a ext. service warranty which Sandra explained in detail. Thankyou both. Joe Rubino 

Business response:

Thank you for the great review Joe! We're so happy to know that you had a great experience, and are fortunate to have T.J. and Sandra on our team. 

CarGuy's profile image
6 years ago

Absolutely best car buying experience ever. Charlie handled the car buying experience with ease. Problem free, saved me time & done everything he said he would. Presented my offers. Went above and beyond. 

Business response:

CarGuy, We are so happy to know that you had a great experience. Thank you very much for your review and the 5 star rating! It means a lot to us. 

Debbby H.'s profile image
Debbby H. 
6 years ago

Easy new vehicle purchase Picked out the car we wanted online. I went in on a Wednesday and told them we would be back on Saturday to purchase the car. When we arrived on Saturday, they were expecting us and the whole transaction was relatively prompt. 

Business response:

Debbie H, Thank you for the nice review and for your purchase from Miracle Ford! We're very pleased your transaction went so well that you felt we earned 5 stars. We don't take this lightly. We constantly work to improve our processes so our customer's experience is like you described. We appreciate you purchasing from us and we look forward to being able to serve your needs for many more years. 

Unhappy's profile image
6 years ago

Poor customer service I would give them less than one star if I could. Was left in the waiting room for four hours when my Jeep had been finished 

Business response:

We are very sorry for your experience and ask that you contact us. We don't show a record of a Jeep being in our service department and wonder if you may have had the vehicle at Miracle Chrysler. 

fatdaddio7's profile image
fatdaddio7 
6 years ago

Very Friendly Very friendly and courteous. The experience was a good one as I received what I wanted at the price I wanted. My salesman Chris F. was great and highly effcient.. Thanks again 

Business response:

fatdaddio7, Thank you for taking the time to review us and also for the 5 star rating! We are fortunate to have Chris and Amy as members of our sales team. They are very conscious of how to properly treat customers and are very efficient as you stated. It is rewarding to see that our hard work is paying off. Thanks for your purchase and remember to keep us in mind for your vehicle's regular maintenance. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,086 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com