This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My new F150! Tim was so professional in helping me decide on my new truck, from the no pressure walk around the lot to a very easy test drive, the process was not stressful at all. Finance and sales manager were great as well
Business response:
pblock1086, Thank you for taking the time to write a review and congratulations on your purchase! We’re very pleased that your experience earned us five stars. We work hard to ensure each of our customers has a similar experience. We look forward to having you as a long term customer and helping you keep your vehicle well maintained. Thanks again!
Experience Christopher Fitts, our salesman, and our finance man, Jeff were very professional, and gave us a wonderful experience in purchasing our certified, used Explorer. They were honest, competent, and strived to get us the best deal. We will highly recommend this dealership to all my friends and colleagues. Sincerely, Christina and Howard Glazer
Business response:
Christina and Howard, Thank you for the great review. We’re pleased you felt you experience was pleasant and professional. We work very hard to achieve this for each customer transaction. Congratulations on your certified Explorer purchase! We look forward to seeing you back for your regular maintenance.
Purchase of New Truck Stopped there just to look at new trucks, no interest in buying. Met with Tim the salesman, and he explained the 0% interest, and all the discounts. We had a 2010 Ford F150 XL super cab and he helped with the best trade in value, for our vehicle. Walked out with a 2018 Ford 150 Xl
Business response:
Mike, Thanks for the nice review and congratulations on your new F150! It’s always fun to hear of unanticipated purchases. We’ve found them to be very satisfying for our customers—improving your position with 0% financing plus moving into an 8 year newer truck! How great! Thanks again for your purchase and we look forward to seeing you back for your regular maintenance.
Awesome first time buying experience This was the first time I’ve ever gone to buy a new car. Everyone there was very friendly and helpful and answered ever question I had until I was totally happy with the answer
Business response:
Mattcub, Congratulations on your new Ford! Thanks also for your nice review! We’re very pleased to have made your experience thorough in regards to answering questions and also making you feel comfortable. We strive to make all of our customers experiences like this. Congratulations again and we look forward to seeing you back for your regular maintenance.
Great to work with I just purchased a new edge. Chris was awesome from being to completing the sale. Pleasant, kind, professional and great to work with. Thank you Chris
Business response:
Roth, Thank you for the nice review! We’re very pleased you found Chris to be professional and pleasant. We work hard each day to have every one of our customers experience what you described. We wish you many years of great service from your new Ford Edge!
Went the extra mile for me I purchased a Ford Escape and did not really completely like my purchase and had buyers remorse so they let me trade it out for a Ford Edge a week later. Charlie was our sales rep as we worked with him and also with Jeremy the sales manager. They were both very nice and easy to deal with. They just wanted me happy and in the end I am with my Ford Edge. I would highly recommended this dealership to anyone whether they are looking for a new or used car. Me and my wife have bought 3 vehicles from them... read more
Business response:
Att41816, Thank you for the nice review! At Miracle Ford we are committed to providing excellent customer service as we help you find the right car for you and your family. We're especially pleased that we were able to help you out of your first "less than right" purchase into one that you are now happy with. We hope you have many happy years of service from your new Ford Edge!
Great sales and service people. No hassle sales, prompt efficient service personel makes this a great place to buy or service a car. We enjoy the people and warm reception upon our arrival.
Business response:
Edge, thank you for your nice review. We’re glad that you have experienced professionalism from both sales and service. It takes coordination and teamwork between departments in a dealership for it to operate smoothly. We worked very hard in coordinating those efforts. We’re very glad that you have experienced that. Thank you again and we look forward to seeing you very soon.
Easy process I’ve never bought a car before and was worried about being treated like an idiot and ripped off. They made me feel like family and made sure I, and every other customer for that matter, were taken care of the entire time. Easy start, easy close. I couldn’t get enough hand shakes and smiles on my way out the door.
Business response:
Chargerman17, Thank you so much for the nice review! It can be nerve wracking buying a car since It is generally the second largest purchase people make. Reading your experience is very encouraging. We talk about helping our customers feel comfortable and informed so they can make confident decisions. We’re pleased it worked for you. Thank you!
Went above and beyond awesome customer service Without disclosing details, a very unfortunate situation , Ford went above and beyond. Put forth the effort to remedy the situation, Awesome Customer service all around .
Business response:
Pennie2018, Thank you for your review. We are pleased to be able to turn an unfortunate situation into one where you were able to rate us highly. It is the unusual situations that can define a company. We’re glad you are satisfied and look forward to being able to assist you in the future.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com