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We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Great Deal NO Pressure I found a vehicle that I was interested in online. David was my salesman, who was Awesome, and didn't put any pressure on us! After negotiating, I purchased my 2018 Ford Focus. This is my 2nd purchase from Miracle Ford and it's been a great pleasure doing business with them both times.
Business response:
Daylovesoul, Thank you for the nice review and Congratulations on your new Ford! We’re glad you appreciate our no pressure approach to sales. We’ve been using it for quite some time and don’t plan on changing. We believe in an open, and transparent approach which gives our customers several choices. You select which one works best for you. The most important choice though is selecting Miracle Ford!
Great from start to finish! Great contact from the initial online form to the end of the purchase. Great car salesman, selection, and process overall! Love my new car! Can’t say enough about how awesome this dealership Is!
Business response:
Ash0802, Thanks for the nice review and the 5 star rating for Charlie Piper. Charlie has been with our sales team for a couple of years now and has grown to be a great professional. We're fortunate to have him. From reading your review it looks like your glad he is here too! Thanks again! We look forward to helping you keep your new Ford running great.
Chris is the best ever Chris worked his but off to get me a great deal I would recommend him above any other..He is the best.. The while team was so nice and a wonderful dealership
Business response:
Will, Thank you for the nice review. We're pleased that Chris Fitts was able to meet your expectations and earn your 5 star rating. He and Sandra do a great job for us and we are fortunate to have them on our sales team. Thanks again for your purchase!
Pleased with a business that understands the customer! What an outstanding experience we had purchasing our new Explorer! We purchased an Escape 6 years ago at Miracle Ford. When it came time to make another purchase, there was no question about choosing a dealership. Tim, our salesperson, was professional in every way. His product knowledge was extensive. Everyone with whom we can in contact was courteous, efficient, and made us feel welcome. I don't think we dealt with anyone that did not thank us for our business. Between... read more
Business response:
Satisfied Customer, Thank you for taking the time to write a review. We appreciate your business very much as both a repeat sales customer and service user. We realize that customers like you are the backbone of our business model and it's nice to see that we have been consistent in our service to you for these six years. We review our policies and practices often to make sure we are adjusting to a changing auto dealership environment. We'll continue to do so in hopes of keeping you satisfied for the next six years and beyon... read more
Buying a new truck I had decided to get a new truck this year and had narrowed it down to Nissan or Ford F 150. I knew the main features I wanted, including color. Chris Clouse was my salesman and he was extremely helpful in answering my questions. He showed me several trucks on the lot and I found one with the features that were important to me. The professional way I was treated helped make the experience easy. I will also say I never felt pressured in any way, especially to add upgrades. I found the truck I wanted and am ... read more
Business response:
Coach Jim, Thanks for taking the time to post a review and for your 5 star rating! We are very happy that you made your purchase from us and believe you made the best choice in selecting the F-150. Your feedback is important to us and we believe our low pressure approach is what customers want, so it's nice to hear you felt this was a professional approach. We appreciate any recommendation you can give as we know word of mouth advertising is the best kind. We look forward to seeing you for your regular maintenance and wish y... read more
Excellent Service Walked in with no expectations of finding what I wanted and Charlie Piper immediately gave me options to choose from. I was worried about price and committing to something right off the bat, but I was offered a deal I couldn't get elsewhere. Charlie and the rest of the sales team made me feel comfortable in finding a ride that worked for me. Before I knew it I was in a beautiful, reliable and affordable vehicle.
Business response:
jfulton17, Thank you for the 5 star review. We know that buying a new car is a big decision and we are flattered that you chose Miracle Ford, especially with us being your first stop. And why not when our deals are the best! Seriously, we hope that our open approach to vehicle sales gave you all of the information you needed to say yes. That is our goal everyday. Thanks also for giving Charlie Piper and Jim Morgan 5 star ratings. They are great people and we are fortunate to have them on our staff. We wish you many years of ... read more
No pressure Everyone was very professional and they never pressured us even though we took a lot of their time trying to make a decision. Thank you
Business response:
Eric, Thank you for taking the time to post a review and for the 5 star rating! It's nice to read that you did not feel pressured even though it took time for you to make a decision. Our philosophy is not to pressure our customers for we know vehicle purchases are major decisions. It's nice to know our staff is practicing what we preach. We hope you'll experience many long years of good service from your new Ford.
Great Experience! Miracle Ford is a great dealership ! I found the vehicle on the internet and Chris Fitts replied and answered my questions almost immediately. He and Amy did everything to make getting a new Ford Escape very easy . No games at this dealership Vicki and Ronni Gossett
Business response:
V and R, Thank you for your nice review! Thank you also for selecting Miracle Ford to make your purchase. Our internet sales team, including Chris and Amy, work hard to make customers who prefer to start their purchase this way fully informed. Disclosure of all aspects of the sale and the selected vehicle are explained in the way the customer requests. It's nice to hear you thought so as well. Congratulations on your purchase! We look forward to seeing you for your regular maintenance.
Excellent and enjoying time spent I had a wonderful afternoon spent with Chris Fitts and Sandra Jones. It takes time to make a decision and get the paperwork done for a lease car. But with Chris and Sandra it was fun. You might as well enjoy the time it takes. And I love my new car.
Business response:
Carlady61, Thank you very much for the 5 star rating. We so pleased you chose Miracle Ford for your new leased vehicle. Your right that these transactions can take a little time. We strive to be as efficient as possible and to also keep customers advised as to what is happening and how long it should take, but as you say we try to keep it light and enjoyable. We greatly appreciate your business and look forward to keeping your leased car well maintained.
Miracle Ford has a 4.4 star rating with 3,086 reviews.
Miracle Ford is closed now. It will open at 9:00 a.m.
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