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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Quality Dealership I started my vehicle search 4-5 months in advance. I knew when I was going to buy a vehicle. The sales team was excellent in working with me. I was not pressured into anything early, and we reviewed many vehicles before locking in on the one I bought. My experience was great. Daniel did a great job explaining all the truck features and did not let me drive off before explaining everything.
Business response:
JumpinJoe, Thanks for your very kind review. It's rewarding to hear that our sales staff followed your timetable for purchase. We stress the need to assist our customers with their decision but not to be pushy. We also spend time training our staff on the various features of new vehicles and how to explain them so our customers can be comfortable using new technologies. Thanks for your purchase! We look forward to seeing you for service.
Enjoyable experience purchasing our daughter's first new car My wife and I truly enjoyed the experience that Daniel Custodio provided us when purchasing our daughter's new car at Miracle Ford in Gallatin.
Business response:
Chris Warren, Thanks for your kind review of Daniel Custodio. Daniel is a very knowledgeable and courteous salesperson. His years of experience selling Ford products, puts him in a class above many other salespeople. We're pleased he was able to earn a 5 star rating. Thanks for your purchase and we'll see you for your regular maintenance.
Great Collision Center My wife and I purchased a '16 Dodge Dart GT from Miracle Chrysler back in March. In August, to avoid a wreck, my wife was forced to make an unexpected turn into a parking lot. While making the turn she clipped a curb which damaged the right rocker panel in front of the rear wheel. Marty and his crew were very professional, courteous and friendly. The repair was flawless. To their credit, when the initial repair wasn't satisfactory to them, they never hesitated to redo the work and treated it just like ... read more
Business response:
diverdad, Thanks for review of our Collision Center and Marty Denson. We are very fortunate to have Marty as manager of this department. He has years of experience and now that he is working in a state of the art facility, his repair jobs are flawless. Thanks and remember to keep the shiny side up!
Excellent service from start to finish. I was looking online for a new truck and found the exact one I wanted at Miracle Ford. I initially talked to Bryan Hopper, who is one of the managers there. He was very helpful when explaining what rebates were applicable for the truck I wanted, and even took the time to explain the Ford A plan since my dad works for Ford. Bryan was very helpful, and had to deal with me calling a lot - they really wanted to see me get this truck, and went out of their way to help make the numbers work ... read more
Business response:
Tony D, Thanks for taking the time to post your stellar review. Earning 5 stars for all of these people is not an easy task. It's starts from the top and flows down as you experienced. We can only say thank you very much, we are very flattered and we will strive to maintain this rating with you in the years to come.
Best place to buy! Purchased my second new vehicle from the crew at Miracle Ford. Always a top rate experience. Fun and friendly atmosphere! Will definitely buy my next new vehicle here also.
Business response:
Phoenix, thanks for your purchase. We are very grateful that we maintained a good relationship with you and earned the right to be able to have you purchase from us a second time. We understand the value of retaining our customers, many of whom are like you; multiple owners of our Fords. We will strive to keep you satisfied again and look forward to seeing you back for your regular maintenance.
Best dealership I dealt with by far As I was looking for a used Mustang GT, I came across Miracle Ford online. I ultimately did not purchase my vehicle from Miracle Ford, BUT they were by far my favorite dealership I dealt with. The only reason I did not by the vehicle from this dealer was because I was looking for a specific color still within warranty- literally the only reason I did not buy the car from this dealership. Everyone I spoke with was awesome, but Bryan Hopper was particularly exceptional. He was who I dealt wi... read more
Business response:
Michael_vb Thank you so much for your review. It is very rare for us to see individuals take so much time to give us positive feedback when they didn't purchase from us. What you describe, however, is what we have tried very hard to achieve when we interact with our online customers. We are very fortunate to have Bryan Hopper as our Internet Sales Manager. Your experience is just a day in the life of Bryan who truly understands the need to be thorough and transparent in dealing with our customers. We hope to have another opp... read more
Purchase of new Ford Escape Excellent, friendly, and knowledgeable customer service from start to finish! My salesperson Juan is not listed, but I would give him 5 stars as well.
Business response:
Melissa, Thank you for taking the time to post your review. Juan Aguilar recently joined our sales staff and is a very welcome addition. He is very patient and knowledgeable. We're pleased he was able to earn 5 stars in your eyes.
The Galvin Family is a staple in our community. The Galvin family have been friends for 40 years and I have traded with them over the decades. I have always been treated with care, concern and attention to my needs. All the people that are part of the MF family are friendly, helpful and welcoming.
Business response:
Egee, thank you for your nice words about the Galvin family and the Miracle Ford employees. All of us here strive to be friendly, and professional in all aspects of our customer's experiences. Your salesperson, Juan Aguilar is a new addition to our sales team. We are pleased to have him as he brings experience as well as the wisdom that comes with gray (or little) hair, Ha, Ha. We all look forward to being able to serve you for years to come.
Great Experience From Start To Finish We went to Miracle Ford to look at new Explorers we had a 2015 and were so pleased with it we decided to purchase a 2017. Upon our arrival we were greeted by Mr. John James he did a great job of explaining and showing us all available inventory. We decided on the one we liked and proceeded inside I had very strict guidelines on the terms I would do business under at that point the manager coach Rollins got involved and to our surprise was able to exceed our expectations. At this point we... read more
Business response:
Amy, Thank you for taking the time to write such a nice, thorough review. It is very rewarding to hear of your great experience from, as you say, start to finish. To us that is how we want our sales process to be--smooth, professional and exceeding expectations throughout. We are very pleased we were able to do this and we look forward to continuing this practice with your vehicle's service needs.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open at 9:00 a.m.
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