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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Michael James I was only there to get my brake light checked on my 2013 F150 stx but Muchael offered me a deal on my new 2016 F150 4x4 that I couldn't pass up.
Business response:
TDL, Thanks so much for your review! Michael James has just recently joined our organization and it is encouraging to see that he is being well received by our customers. I'm glad we were able to save you that service bill on your 2013 F150. Ha, Ha. We look forward to assisting you with your new 2016 F150 for years to come.
Dealing with my piece of crap 2012 Ford Focus The service manager has done a good job helping me deal with my crappy Ford Focus. The other employees also did a good job and were very pleasant.
Business response:
mmmmm123 Thank you for taking the time to rate our service department and Wayne, our Service Manager in particular. We're sorry about the problems you are having with your Focus. We are all confident we will be able to resolve them and keep you happy with Ford and Miracle Ford.
Why You Should Buy or Trade with Miracle Ford in Gallatin, T These folks make you feel like you are among caring, concerned friends. They go out of their way to see that you get what you want at the best price. Being widowed, I felt confident I was getting what I wanted and needed at the very best price. They made sure I got the features best suited to my needs. I would never go to any other dealership.
Business response:
nannie26, Thank you for your stellar review! We are all very happy that you felt comfortable and confident. We feel it is very important that customers who may be considered vulnerable be treated with utmost care. We make sure that our sales process is transparent and customers are given several options to review when making their purchase decision. It is rewarding to see that you felt our process is how you wanted it to be. We look forward to many years of being able to serve your needs.
Excellent experience with Dennis Lauderdale Dennis is a great salesperson. He is not pushy, he tries to help you find what you are looking for and goes above and beyond to help you. I would highly recommend him to anyone looking to buy a car. Everyone there was very friendly.
Business response:
dbab123, Thank you for your kind words about Dennis Lauderdale. He is fairly new to this business and it is encouraging that you felt that his performance merited a nice review. We believe he will have a long tenure in this business and are grateful to have him as part of our sales staff.
Great experience! I recently bought a Ford Fusion from Miracle Ford. I dealt with the "twins", Bill and John Parker. All I can say is WOW! I have never dealt with a nicer group of people and I have always been a Honda person. I would recommend this dealer and sales people to anyone looking for a new or used car. Can't go wrong with Miracle Ford!
Business response:
jdracer, Thank you for your recent purchase! Thanks also for taking the time to express your appreciation for how you were treated and in particular by the twins, Bill and John Parker. They are special guys. We trust that your long term relationship with us will also be a WOW experience. Welcome to the Ford family.
Awesome Experience with Bill Parker! This is our third vehicle we have purchased from Bill Parker. He is wonderful to deal with and doesn't pressure us. He is also the only person who has ever called us to check on us after purchasing a vehicle whether it be 3 months, 6 months, or a couple of years. He's not just calling to see how we are liking our vehicle either. He calls just to say hello. I feel that Bill gets us the best deal we can get, and he works hard for you. He truly appreciates your business. I enjoy the Miracle ... read more
Business response:
cghackett, Thank you for taking time to give us your review. We greatly appreciate your repeat business with us. We are very grateful to have Bill Parker as one of our sales consultants. What you express is truly how he treats his customers. Following up to see if everything is OK, sending out an email or taking time to say hello when customers are here for service. He is really just a nice guy who appreciates his customers.
Great Ron did a great job in helping me find the perfect car for me. I came in looking for a completely different car than I had gotten.
Business response:
Raileyc05, Thank you for your kind words about Ron Green. It's nice to know you were steered in a direction that turned out to be perfect for you. That's what a good "consultant" does. We wish you many years of good service and look forward to being able to keep your car well maintained.
Charlie Piper I have got to admit this was one of the best vehicle purchases that I have ever experienced. Charlie did not push anything on me but was extremely helpful. I never felt like I was dealing with a salesman and I think that's what I liked the most.
Business response:
tjames, Thanks very much for taking time out to review us. It's nice to hear that you did not feel pushed. No one wants to be "sold." We all desire to be shown a product, it's benefits, given options and then given time enough to make a decision. That's our philosophy. Charlie Piper understands it, and your purchase is evidence that it's a philosophy that works! We look forward to a long relationship with you.
Bill and John Parker I brought my mother in on 4-2-16 to look at a vehicle. John welcomed us to Miracle but he was busy assisting another customer so we ended up with Bill. Both of these guys are very pleasant to deal with. Bill went out of his way to help my mother with any questions she had. He was not pushy at all. She is pleased with the purchase of the 2013 Ford F150 4x4. Thank you Bill for helping my mother!!
Business response:
Kinley, Thank you for taking the time to express your satisfaction with your mother's purchase. This is especially gratifying since most people want to make sure a family member is treated with respect and professionalism. We are very grateful to have both Parker brothers here who exemplify these qualities. These have been, and will continue to be, the sales principles our dealership practices. We're so very pleased that you and your mother can recommend our dealership and Bill and John Parker.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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