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1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Traded Escape for Explorer Mr. Earl Brown worked with us to get exactly what we wanted at a payment we were comfortable with. Mr. Brown was great! He was a joy to work with!
Business response:
sballmom, Thank you for your kind words for Earl Brown. He is a dealership treasure! Obviously a person who has been with us for OVER 50 YEARS is a rare individual. We can't say enough about Earl. Thank you for your review.
I Traded my vehicle in for a new Fusion at Miracle Ford. In a nutshell I was in the market and decided while killing time to stop at Miracle Ford and ask about a new Fusion they had on the front line. It had a great color / package combination and the price was right. John Parker was the first one to speak to me and he was the one i trusted to guide me through the process of buying my next vehicle. Never once did I not feel like family. Respect honesty and caring through the show the test drive and running the numbers. Needl... read more
Business response:
Jason, Thank you very much for your awesome review! We are all very pleased to have been able to make your purchase "seamless and smooth." We work very hard as a team to create this process and it's rewarding to see that it worked for you. We look forward to being able to serve you for years to come in our new location.
A year later....... I bought a truck! I met Mickey Avaritt in Sept 2014 while looking to trade trucks. I had a set amount I wanted to spend, so I ended up buying another brand's "smaller" truck, as I just didn't want to spend the additional $5K. Ten months later, I called Mickey and he began working to find me a "full size" truck with the accessories that I wanted for "near" the price I wanted to pay. I spoke with about 8 other dealerships and only two sales guys bothered to follow up. Mickey was one of them. I ended up trad... read more
Business response:
dale.penn.142 Thank you so much for your purchase and your very kind review! After being with this dealership for 20 years, I believe I can say that what you experienced is the team atmosphere that we have developed within our organization. Our sales staff assist each other rather than being "me" oriented and each of the management staff understand the need to function as a whole to enhance the customer experience. We look forward to many years of serving your needs and feel confident that you'll experience the same attentio... read more
Miracle Ford-John Parker My fiance and I traded in his truck and got a Ford Edge. We are very happy with our experience at Miracle Ford. John Parker was extremely helpful and patient with us while we looked at and test drove multiple cars. We will definitely be using Miracle Ford and John Parker for our next car purchase!
Business response:
SamSutt1016 Thank you very much for your review. We are very pleased that you found our salesperson John Parker helpful and patient. We are grateful to have him on our staff. We look forward to many years of providing you both great service.
Trading cars with John Parker Purchased Ford Escape Titanium today from John Parker. He became my middleman in the dealing, and I felt was on "my side," of the deal. Thanks to John, his manager, and the closing gentleman for taking care of me in the most expert way. I look forward to having a great experience with the service department in the future.
Business response:
RosieH, Thank you for your great review and your purchase! We feel very fortunate to have John Parker as part of our staff. His honesty and professionalism show in the way his customers rave about him. We look forward to giving you many years of great service.
Not the slightest of problems My current vehicle is a 2014 Fusion, the third vehicle that I have purchased from Miracle. They must be doing something right, for I am a very picky individual. I have had noting but a good relationship with the staff at Miracle, from the beginning, which was a 2010 Focus. I have found that everyone is more than helpful, but Mr. Earl Brown is one of the exceptional sales people that I have dealt with for all three purchases. Parts, Finance, Sales, the office ladies have always been courteous and... read more
Business response:
Marine GunnyMc Thank you so much for your kind words to so many of our staff. We all work toward the same goal which is to satisfy our customers to the best of our ability. Your feedback lets us know that our efforts are paying off, and it is feedback such as this that keeps us motivated to keep it up. To our marine friend--Semper Fi!
New Escape SE My husband and I couldn't have had a worse experience. The only good thing that came from trying to buy from Miracle Ford is learning that there are better dealerships to buy your new car from. We love our new escape se . And it has a life time power train guarantee. Try getting that at Miracle Ford. We purchased our new Escape se from the Ford - Lincoln of Franklin Tn. And it was cheaper than the so called certified used car there trying to sell us. We have never had a better car buying experience. Ford -Linco... read more
Business response:
Fordwomen1 I am sorry you and your husband (Fordman1 review) still feel negatively about Miracle Ford. We will continue to be strong supporters of the Ford Certified Pre-Owned vehicles we offer, and we're sorry you could not see the value in this purchase option. As to your new Ford Escape purchased from Ford of Franklin, TN with a lifetime powertrain warranty; it may be "unbelievable" because as they say "Nothing is free." You are required to service the vehicle with them in order to maintain the warranty, and we suspect yo... read more
Great Experience with Bill Parker! Fantastic Fusion! My wife and I would really like to thank Bill Parker and the rest of the Miracle Ford Team for getting us into our new 2015 Fusion Platinum vehicle. We really appreciated their time and patience in answering our questions, allowing us to test drive a few cars in their lot, and getting us into the right vehicle for the best price. Financing was a breeze, and we had everything set for our new vehicle within less than 24 hours. Bill was great throughout the process, and reall... read more
Business response:
Mr. Boyer, thank you very much for your favorable review. We are thrilled that your purchase went so well. It is satisfied customers such as you that makes us appreciate having Bill Parker as part of our sales team.
Cole Nabor I want to Thank Cole Nabor for a great experience while purchasing my Ford Escape! He has made it easy and pain free! He was never pushy, but very nice and understanding! I would come back!
Business response:
Maddie, thank you for your favorable review. It is always rewarding to be publicly praised for doing your everyday job. We are pleased that Cole made this purchase so easy. Your kind comments will be shared with him. Our entire staff looks forward to many years of being able to service and maintain your new Ford.
Miracle Ford has a 4.4 star rating with 3,283 reviews.
Miracle Ford is closed now. It will open at 9:00 a.m.
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