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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Terrible Customer Service in the Service Dept. Called in and spoke to someone over the phone about a issue listed as a RECALL on my vehicle health report. The item advised me to bring my car to the dealership to have my car checked out. The phone call was unpleasant, the lady, Tonya or something I could barely understand over background noise. Dismissively told me to bring it in first thing Monday morning as they were too busy to handle it at the moment. I dropped the car off and waited. I called in and spoke to TJ who very ... read more
Business response:
We are very sorry for your recent service experience. We place a strong emphasis on treating our customers with courtesy and professionalism. As to your current recall, we are fairly certain your vehicle falls into the category of one that has been recalled, however parts are not currently available. Ford has instructed us to inspect vehicles and to check the onboard diagnostics for fault codes. If any are present, we are to hold the vehicle and replace the faulty part with the limited number of replacement parts currently a... read more
Best service around Went to Miracle Ford and was looking at buying a new truck. Bill Parker was my salesman and he has been the best one I have dealt with in all the dealerships I have been too hands down. He didn't try to push anything on me and knew what I was looking for before I did. He knew what kind of truck I would like just based on getting to know some things I liked. I wont be going to see anyone else for a new truck besides Bill Parker.
I would recommend I especially enjoyed the advantage of shopping online and the no pressure sales. I have already recommended Miracle Ford to several of my friends. Sales found me a car that fit my budget in a short amount of time before I even got to the lot.
Happy dwz I never liked shopping for a new vehicle but Miracle Ford and mainly my sales rep John Parker changed my attitude. Dealing with John was a pleasure. I told him what I wanted and he took care of it. It is nice to leave a dealership with a new vehicle feeling good. Thank you John.
Exceptional Experience I've been looking around Gallatin, Tn. For a good used car. I've been to all the new/used dealers in Gallatin and I have to say that my experience at Miracle Ford was the best . All the sales staff are as nice as they could be. I would truely recommend this dealer ship to anyone looking for a used or new car. But there used car deal is pretty good a 100,000 mile power train warranty on the certified used one's, and that's pretty good.
The quality of work in the service center was adequate, but the attitude, demeanor, lack of customer care from the girl at the service counter is poor at best. We are new to this area and have taken our 2013 ford explorer and 2005 ford F150 super cab in for service and warranty work and she always has this very unfriendly attitude. An attitude that you would not except to get or see from a person whose main job function is interacting with customer. And, the service manager is just as bad. On one visit we stood at the servic... read more
All employees are very friendly and inviting, flexible with prices and easy to work with, Extremely nice and accommodating of all my wants and needs!
I contacted this dealership through their website. I got a response right away. They continued to respond to all of my questions. We were able to make a deal and I drove the car home the next day. The staff was very friendly and made you feel very comfortable. I have no complaints about this experience. The car is wonderful and I am so happy with my purchase!
I wanted to say thanks for the amazing experience and customer service the dealership has given me in purchasing my new Fusion Hybrid. The car is simply amazing as well! I greatly appreciate the commitment to satisfaction and will definitely tell my story as I believe people who are satisfied should share as much as people who are not and I am definitely satisfied!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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