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1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Terrible We were going to look for a used car when we arrived we waited and walked around for 15 minutes with the sales people inside just watching us. One sales man who was helping another customer waved and seamed nice. Because we did not have money that day the salesman did not care to show us any vehicle he just stood in the lot and pointed at cars. gave us a card and walked away
Business response:
carguy1986, We sincerely apologize for the inconvience and hassle you experienced at our dealership. Thank you for bringing this to our attention. Also, did the Sales Consultant have their name on the card you were handed? There is no one here at Miracle Ford with the name "Tim". Could you possibly be referring to our sister dealership Miracle Chrysler Dodge Jeep Ram?
Best car purchase experience we've ever had In the past 30 years, we have purchased many brands of cars from a variety of dealers throughout the U.S. and Europe. This is by far the best experience we have ever had purchasing a vehicle. We felt that the dealership staff truly had our best interest in mind, from helping us pick out just the right vehicle, through trading in our current car, to finishing with excellent financing and warranty options. It seemed very important to them that we have a really positive experience. Fo... read more
Business response:
Tim & Robin Thank you very much for your kind words. It was our pleasure helping you both. We look forward to a long relationship with you both.
Wonderful expeeience I highly recommend this dealership to anyone looking for a new car. Our salesmen Bill Parker was also super easy to deal with. Great guy and not pushy at all.
Business response:
Bowlburner, Thanks for your nice words for our salesperson Bill Parker. Bill has been with Miracle Ford for a number of years and is a true professional. As is evidenced by the number of positive reviews he has received, Bill's approach with, and his care for his customer's satisfaction is the reason for his success. Thank you again for your purchase.
Great Experience, Expert Staff In 2012 I bought I bought a used 2011 Escape and my salesman was John Parker. He was very helpful and knowledgeable on all the features and functions of the vehicle. Today I went shopping for a new vehicle. I looked at several vehicles and test drove a few. I ended up purchasing a new Ford Escape Titanium 4WD. John was very helpful and he gave me the same level of service that he gave me in 2012. I was very pleased with the process and would recommend him.
Business response:
EddieP50, Thank you for your positive review. We are very happy to have John Parker as one of our sales experts. The fact that you were treated in the same professional way today as you were in 2012, shows that John understands that the recipe for success with customers is a straightforward, honest approach over and over again. Thank you for being a repeat customer of John's and of Miracle Ford.
Best Experience We highly recommend Miracle Ford. Great customer services. Our salesman Jamie was wonderful to work with. He truly made our car buying experience smooth and great.
Business response:
taz123, Thank you for your kind review of Jamie Bailiff. It is always uplifting for any salesperson and their organization to receive positive feedback. Jamie's easygoing and warm approach is a reason his customer's love him. He approaches his customers as a consultant offering advice. It becomes them making the decision rather than "being sold" which is why his sales process is smooth. We are happy you are pleased with this method. We look forward to many more years of being able to assist your needs.
Helpful Miracle Ford was helpful to my husband and I when we were in a tough situation. Jim Galvin, the owner, really got involved and spoke to us personally, which meant a lot.
Business response:
AECA2310, Thank you for taking the time to review Miracle Ford. We are pleased that our General Manager, Jim Galvin, Jr. was able to assist in a tough situation. It is not uncommon for customers to see him interacting and "getting his hands dirty" on a daily basis. It's just our way of doing business. We look forward to being of service to you again.
Best Buying Experience Ever John Parker gave me the car buying experience ever. John was more like a friend, always courteous and knowledgeable , never pushy. John was great at explaining all of the features on my Escape and how to use them. I highly recommend John Parker to anyone looking to buy a car from any Dealership. T Dennis
Business response:
escape guy, Thanks for taking time out to review John Parker. John is indeed very knowledgeable having received Master Certification from Ford for product knowledge. John's non-pushy approach is the reason why customers return to him time and time again. We are fortunate to have him as part of our sales team.
to what you may gain through a miracle to whom it may concern one day me and my wife drove into miracle ford in gallatin tn where we encounter a lot of good things. 1 meet a fella had no clue about what we was about to encounter or gain. 2 meet a very nice not only sells man but a person that presented himself very well. then we got carried around the lot to only find the car we had in mind but during our fist visit became to listen to Jamie talk to us about this mustang but and what the details was so much we not only went ... read more
Business response:
Thank you SO MUCH for your kind words about our dealership and Jamie Bailiff in particular. We are very grateful to have Jamie as part of our sales staff and look forward to many years of success for him.
Great place to buy a car John parker is an outstanding sales man. Great to work with.I would definitely recommend this person. He has a twin brother so just ask for the twins when u go there.
Business response:
Denton, Thank you for your recommendation of John Parker. John does a great job for us as does his twin brother Bill. We're glad you felt he deserved to be praised in public.
Miracle Ford has a 4.4 star rating with 3,283 reviews.
Miracle Ford is closed now. It will open at 9:00 a.m.
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