This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Annual Service Communication and amenities are wonderful
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Superior Service and Seamless Mercedes Benz of San Antonio - What an amazing experience! Superior Sales, Online, Financial and Customer Service. It was was seamless! Who would have thought of purchasing a vehicle, fully online during a pandemic. In depth detail and explanation on the financial front, with a variety of incentives. I am ecstatic of being a Mercedes Benz owner. Hats off to Sara, Connor, Mychal and Alfonso! Veronica C.
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Made the car shopping experience painless We were treated with respect by Mario our sales rep and Alex in financing. They took the time and effort to help me find a great deal on a pre-owned ML350.
Business response:
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
MB Was told of repair expense and video
Business response:
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your repair. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
B. Goodrum Great Customer service my advisor Tyler is always helpful!
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
all problems solved! appointment kept, needs of car explained, car picked up and delivered
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Best service department ever Prompt friendly efficient from drive in to drive out. The best service department I’ve ever had. Will never use any other.
Business response:
Janice, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mercedes Benz of San Antonio's Service Department. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great overall experience (with a few suggestions!) I liked how quickly my car was serviced and the fact that I wasn’t penalized or made to feel bad for not returning the loaner car the same day I was notified that my car was ready. My work schedule prevented me from returning it right away. I also appreciated that the clean car I dropped off was returned in the same condition.
Business response:
Cathy, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great car service Team was friendly and accomodating. Easy to work with. Awesome team.
Business response:
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com