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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great work /great service Great service Jake Gardner and the service guys are very nice and take good care of us
Business response:
Jeffrey, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Advisor, Great Service! I like the outstanding customer care by Jeff Beecroft, every time I take my vehicle for service, Jeff has a smile and positive attitude for this customers. Also, I received the video showing what was done to the car, this was pleasantly unexpected. Last, I got my car back, washed and clean!
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Airbag Recall Replacement The service manager was very knowledgeable about Mercedes vehicles. Also, the complimentary wash at the end was unexpected and much appreciated.
Business response:
Hi Dan and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Mercedes Benz of San Antonio. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Loaner car available and courteous service. Mr. Hendricks provided outstanding customer service and kept me informed throughout the process of repairs
Business response:
Tracy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
great experience Very efficient staff, appointment for service easily made online, nice to work with the same service advisor each time
Business response:
Hello Robert and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Tire repair Excellent service, fast and great
Business response:
Thank you for putting your trust in Mercedes Benz of San Antonio! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes Benz of San Antonio very professional
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Recall: H.Hawkins Vehicle No problems! Very informative and offered us other items they spotted that would be needing attention in the future.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great experience Rafael is a wonderful wonderful person. I ordered a vehicle and was so please with the SA team. Thank you for everything
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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