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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Larry's profile image
Larry 
4 years ago

Fun Sale There was NO hard sell. The entire process took less then three hours. Salesman was terrific. 

Business response:

Thank you for this amazing review, Larry! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Ronnise's profile image
Ronnise 
4 years ago

My first positive experience at a Car Dealership. Mr. William Taylor, the Sales Manager and Mr. Mychael Payne, the Finance Manager, truly went out of their way to get the best deal for me on my RAV4. I live about five hours away in Fort Worth, and without stepping in their dealership, the entire process was seamless. I’ve never had an experience at a dealership where the team went above and beyond for me with their interest solely being to provide the best solution for the customer. I moved from California in March of this y... read more

Reynaldo's profile image
Reynaldo 
4 years ago

MB of SA Service Visit It was extremely disappointing to learn upon my arrival that the scheduler had not secured my appointment within your scheduling system. With that, the on-the-spot adjustment by Tyler Jordan (my Service Advisor) and the Service Manager to get my vehicle added and serviced is deeply appreciated. It was an inconvenient adjustment for me, but I’m grateful for the Service Department’s superb customer service that provided the solution. 

Business response:

Reynaldo, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

James's profile image
James 
4 years ago

Worry Free Service Visit Mercedes SA made the service experience stress free and easy 

Matthew's profile image
Matthew 
4 years ago

Outstanding customer service Gary Sauter takes great care of you. Honest, Ethical, Transparent service! 

Business response:

Thank you for taking the time to write this review. We are pleased to hear that Gary was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Cathy's profile image
Cathy 
4 years ago

Great thorough service Jeff was very thorough and communicated very well. Loaner provided was clean and new, gave me an opportunity to check out a 2021 year model, I liked it 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jane's profile image
Jane 
4 years ago

Great dealership! Salesperson, Agustin, was extremely knowledgeable and easy to work with. The dealership had a large variety of inventory. 

Business response:

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

John's profile image
John 
4 years ago

Five Star Experience William Taylor is excellent. He makes buying a car a great experience. The same is true for the same for the other MBSA employees we dealt with. They simply could not have been better. 

Business response:

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Samuel's profile image
Samuel 
4 years ago

Service Survey Very professional, fast turn around 

Business response:

We cannot thank you enough for this glowing review of our service center, Samuel! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

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