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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Sarah's profile image
Sarah 
4 years ago

GLS 580 Purchase Russell Frier was Awesome! Most enjoyable sales person I've had the pleasure to work with. Not pushy, very knowledgeable, and easy to converse with. Overall great guy. 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience, Sarah! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Oscar's profile image
Oscar 
4 years ago

B Service Prompt service - excellent customer service. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

John's profile image
John 
4 years ago

A customer of Mercedes Benz of San Antonio for 40+ years. I can request that Steve Jordan service my car. He and Tyler Jordan are the best. The pizza at lunchtime was very good as well. The car wash is also greatly appreciated. 

Business response:

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Robert's profile image
Robert 
4 years ago

Great Service in purchase E-450 Mercedes In over 50 years of buying over 75 vehicles all over the world, this dealership does it right. Just with our phone conversations I felt that I knew them even before meeting face to face. The GM Mr. Alfonso Cacazos, New car sales manager Mr. Wayne St. Laurent, my Sale Representive Ms. Susie De La Fuente and the Finance Manager Mr. Mychal Payne are a step above the rest. I had my choice of Mercedes dealerships throughout Texas, and visited with a number of them. No one came close to the... read more

Business response:

Robert, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Richard's profile image
Richard 
4 years ago

Car owner-Scheduled service A & purchase of new tires The staff is courteous & professional 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Elinor's profile image
Elinor 
4 years ago

2018 C300 purchase My sales associate, Mari, was incredibly helpful and accommodating to all of my needs. She went out of her way to ensure I had the exact car I was in search of, and went above and beyond in every possible way, including driving the contract all the way to Houston for me to sign and expedite the sales process. Everyone I dealt with at Mercedes was helpful and not pushy. One of the best car buying experiences I have had to date! I will continue to do business with you as long as I have my C300. Thank you for... read more

Business response:

Elinor, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mari went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Tari's profile image
Tari 
4 years ago

Spectacular Service Mr. Frier applied absolutely no pressure while walking me through the show room and the financial process. Mr. Frier is by far one of a kind. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mercedes Benz of San Antonio. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

William's profile image
William 
4 years ago

Service. My service advisor Mr Gonzalez was very polite and highly professional. he made me feel like a valued customer even though I only have a gla 250 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Lisa's profile image
Lisa 
4 years ago

Great customer service! Would recommend! I was pleased with the customer service I received from Russell Frier. He answered all my questions and made me feel comfortable buying a car from him. I would definitely do business with him again! 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

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