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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Roseanne's profile image
Roseanne 
4 years ago

Purchase of 2020 GLE 350 pre-owned auto The courteous and professional service from Mr. William Taylor. Even during the pre-sale period he was very prompt in advising us of available Pre-owned cars that met our qualifications. Even now after the sale has been completed he has remained in touch with us to be sure we're completely satisfied and that there are no latent issues...which there are none. 

Business response:

Roseanne, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Ryan's profile image
Ryan 
4 years ago

Great Service Everything was done in a timely manner. We received a video of the inspection and had plenty of time to go over the recommendation. 

Business response:

Ryan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Uriah's profile image
Uriah 
4 years ago

Best dealership I've been to and great staff Every time I've been there, it's been a pleasant experience with a very helpful and welcoming staff. I'll be back. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

David's profile image
David 
4 years ago

Great Experience professional staff nice clean dealership 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Gilbert's profile image
Gilbert 
4 years ago

Efficient, No Hassle Experience Efficient, simple, no hassle, sales representative wasn’t pushy, and he listened, and ensured we were taken care of. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mercedes Benz of San Antonio. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Larbi's profile image
Larbi 
4 years ago

Mercedes GLC-300 Easy and comfortable environment. Well experienced staff and knowledgeable sales force. 

Business response:

Larbi, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Brian's profile image
Brian 
4 years ago

Best Experience Always Great overall experience. Care taken to inspect my vehicle after reviewing and repairing what I initially brought my vehicle in for. 

Business response:

Brian, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Mercedes Benz of San Antonio and we look forward to your continued business! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Cassandra's profile image
Cassandra 
4 years ago

Exceptional Service at Mercedes Benz of SA My service advisor (John Cantellop) is very professional and courteous which makes doing business effortless. He went out of his way to get my vehicle and park it out front so that I didn’t have to wait in a long line to get it. 

Business response:

Cassandra, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything John does for Mercedes Benz of San Antonio and our customers. Hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

John's profile image
John 
4 years ago

Service at MBOSA Prompt,professional. Tyler communicated daily and was extremely helpful. Great job. It took a little longer than expected, but a special part had to be ordered. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

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