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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Tim's profile image
Tim 
4 years ago

Excellent and Friendly Service Excellent and friendly service - Gary Sauter is the best - - World-Class all the way 

Business response:

Tim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Maria's profile image
Maria 
4 years ago

Great Service The assistance and service, my sales person will answer the phone right away anytime I call, even if Maritzel Pulido is new as a sales person she's patient with us answering questions and her colleague Mr. Ralph helping her. The finance manager is also helpful, we didn't feel we were pressured nor being rushed , he is patiently answering all our questions. Overall was great except that it takes really hours from the time we started the process till we left the dealership. 

Business response:

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jose's profile image
Jose 
4 years ago

Best luxury car dealership in San Antonio really nice experience, compared with another luxury car dealers, seller over exceed our expectations. thanks. 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Adam's profile image
Adam 
4 years ago

Great first time experience. Russel the sales consultant was friendly knowledgeable and professional! 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Sonya's profile image
Sonya 
4 years ago

GLA GIRL Friendly staff and location 

Business response:

We appreciate the kind words, Sonya. We look forward to seeing you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Patricia's profile image
Patricia 
4 years ago

Great Service Your ability to fix a problem quickly and the fact that everyone is nice and professional and well trained. 

Business response:

We appreciate your kind words, Patricia. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Alvaro's profile image
Alvaro 
4 years ago

Srvey Good service but too expensive 

Business response:

Thank you for the great feedback, Alvaro! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Duc's profile image
Duc 
4 years ago

Mr Great service and fast 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Rodney's profile image
Rodney 
4 years ago

Mercedes Recall Easy appointment. Inspected the car and made recommendations. I greatly appreciated the car wash and vacuum ! 

Business response:

Rodney, we are glad to hear you enjoyed your recent visit to our service department. At Mercedes Benz of San Antonio we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.  

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