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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Always great service! The loaner car made available to me was great. Tyler Jordan, my service rep. is fantastic about communicating with me clearly and makes sure to get things handled quickly for me. I love that he texts me with updates.
Business response:
Jean, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Continued amazing service Gary Saulter my service consultant is always friendly and knowledgeable about what my car needs. I also really liked the personal video.
Business response:
Lori, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mr. robert Eurich It was seamless i love that i get treated like royalty and you have snacks and soda's while waiting also very attentive fast service.
Business response:
Thank you for the feedback, Robert! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Awesome Mercedes Dealership Russell was polite, friendly, knowledgeable, and not aggressive.
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service B I was in and out very quickly. Everyone I saw had masks and were maintaining the 6 feet social distancing. Christy Schroder is my advisor and as always is up front and very clear as to what is happening as it happens. Also Jesse in the bay is always very pleasant and greets me by name.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service My sales representative, Mario Bonaccorso IV, was outstanding. He was well informed, understood exactly what I was looking for and there was no pressure. Mykal Payne in F&I was excellent, as well.
Business response:
Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Mario and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent The knowledge of the salesman. The salesman listened to what I was interested in. The whole experience was great! This is the third Mercedes I’ve bought yet this was the very best experience I’ve had as by far.
Business response:
Thank you for leaving us this review, Tammy. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Francisco Gonzalez and Al Cavazos were very helpful. Excellent.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Splendid! constant updates on service progress
Business response:
Corina, thank you for the feedback! We are happy to hear about your positive experience at Mercedes Benz of San Antonio, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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