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9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Mr. robert Eurich It was seamless i love that i get treated like royalty and you have snacks and soda's while waiting also very attentive fast service.
Business response:
Thank you for the feedback, Robert! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Awesome Mercedes Dealership Russell was polite, friendly, knowledgeable, and not aggressive.
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service B I was in and out very quickly. Everyone I saw had masks and were maintaining the 6 feet social distancing. Christy Schroder is my advisor and as always is up front and very clear as to what is happening as it happens. Also Jesse in the bay is always very pleasant and greets me by name.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service My sales representative, Mario Bonaccorso IV, was outstanding. He was well informed, understood exactly what I was looking for and there was no pressure. Mykal Payne in F&I was excellent, as well.
Business response:
Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Mario and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent The knowledge of the salesman. The salesman listened to what I was interested in. The whole experience was great! This is the third Mercedes I’ve bought yet this was the very best experience I’ve had as by far.
Business response:
Thank you for leaving us this review, Tammy. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Francisco Gonzalez and Al Cavazos were very helpful. Excellent.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Splendid! constant updates on service progress
Business response:
Corina, thank you for the feedback! We are happy to hear about your positive experience at Mercedes Benz of San Antonio, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great customer service and experience! I appreciate Jeff Perantoni’s attention to detail and to the needs of the customer. He was very patient and answered all questions. There was no pressure and he worked hard to meet the customers demand and expectations. Great job!!! It was very refreshing to hear from him days later to see if I had any questions and to offer any assistance if one arose later.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes rock! - chiefgilchrist I got what I expected, to put it simply. I'm pleased by responsible people doing the right things.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m.
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