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This company offers full service waste disposal & recycling services.
395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
They have overcharged me twice now. They won't even consider what I say."
Business response:
Hello ******, I appreciate you bringing this billing issue to our attention. I would love the opportunity to look further into your billing concern. Please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you. FL
We've had Republic Services for several years, and while there have been rescheduled collections in the past this year has been the worst. In June alone there has been 4 cancelled pickups of trash or recycle. Currently, over a month of recycle material sits uncollected. Since this company is national, there are no local contacts to actually resolve issues, and the national contacts have never been helpful (but always polite). Promised call-backs from actual collectors have never happened. As soon as I can contract with anoth... read more
Business response:
Hello *******, ****** accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. ****** send us an email to ********************************************************* subject line ***************************. ****** include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you!
They keep raising rates without notice which I probably wouldn't be that mad about if they actually ever remembered to pick up my trash. Every week they miss either trash or recycling. This week I've contacted them 3 times for the missed pickup and it's still sitting at my curb. Extremely expensive and unhelpful. If you have any other trash options in your neighborhood I would recommend not using Republic Services. "
Business response:
Hello *****, Please accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. Please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! FL
They are below horrible, i gave them one star only because I could not give them less. They promised me two trash carts over 3 weeks ago. I call and they apologize say it is terrible and they will get it out. When I call again I hear the same thing. Their website makes it sound like they have great customer service. They deserve a negitive number.
Business response:
Hello *******, Please accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. Please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! FL
My experience with this company has been a complete disaster. Within one month, the company has missed our trash pick-up twice. When we called customer services, the reps were rude and impatient, often times not having any clue of when the truck would come to pick up our trash. For days, we were told, "They'll be there today, and if not today, tomorrow for sure." It's five days later and we still haven't had our trash picked up. We're currently trying to cancel our service with them, which has been an ordeal--they don't just... read more
Business response:
Hi ******, Please accept our apologies for your frustration. Please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you!
I'm only rating this company 1 star because 0 stars is not an option. I was a customer for 3 years. My trash & recycling **** started at $90 and slowly creeped up to $130 without a warning by the time I canceled service. Every **** was more than the last and the only explanation given (after waiting on hold for 30+ minutes) was "the fees increased". When I called to cancel, I was told it will cost $30 per can for them to come pick them up. Since their facility is only 10 miles from my house and my new company advised me to d... read more
Business response:
Hi ********, we are disappointed that we have lost your business. If there is anything, we can do to make things right, please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you!
On Sept. 2, 2020 I needed to start trash service at my home and in addition get a 30-yard container for our remodel project. Republic Service charged me upfront for both services. The yard container was 713.06. They posted the payment in a holding account that was not part of my account. On Dec 6, 2020 I had the yard container picked up and they charged me 539.34. Again on Feb 8, 2021, I had it dropped again they charged $631.55. Republic charges upfront for all deliveries. In April I was done with the yard container and tol... read more
I'm tired of cleaning up after the garbage men. Four out of five times they come, they leave garbage in the street. I'm not sure why the *** gentlemen are too lazy to get out of the truck and actually do something, but I feel like if they make a mess, they should clean it up. Where is the zero star option?"
Business response:
Hi ****, Please accept our apologies for your frustration. Please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! FL
We pay for trash/recycle/yard waste pick up through a charge on our Township taxes. I have lived all over the ***************** and have ***** had such terrible service or been lied to as much as with this company. Yard waste pick up was to begin the ************* in April. It is now the 25th of June and not a single pickup. My every other week recycle has been there more than a month. Weekly trash sits for over two weeks. Calls to the company are full of empty promises. I am thankful our Township ***** has decided to go wit... read more
Business response:
Hello ****, Please accept our apologies for this breakdown in service. We would love to have the opportunity to resolve this issue. Please send us an email to CCRM@Republicservices.com subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! FL
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
Meier Construction-Engineering is open now. It will close at 6:00 p.m.
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