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Meier Construction-Engineering

1.1

About this business

This company offers full service waste disposal & recycling services. 

Location details

395 Dawson Ct, Castle Rock, CO, 80104, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
1.11,328 reviews
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callie c's profile image
callie c 
4 years ago

BUYERS BEWARE!!! I have been with republic for over a year now, the reason I chose them is how polite they were over the phone, wow was I mistaken.. They have missed my trash more then they actually showed up to get it, then when I would come home the trash cans were always knocked over, (just messy company) .. So real problem came this last month, I haven't been picked up since 07/07 and it is now 07/23, so two weeks missed.. when I call them they tell me to set it out again the next day and still no pickup... two weeks in ... read more

Business response:

Hello ******, thank you for bringing this to our attention. I apologize for your frustrations with this and would like to make things right. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

MH's profile image
4 years ago

These clowns! Consistently these clowns have missed my entire cul-de-sac! There's 4 houses back here with 2 cans a piece that never get collected on trash day! We've complained to their corporate offices in AZ, left yelp reviews that were answered with a "please email us" and we emailed! I'm withholding paying them until this is fixed and I've let them know that. This whole ordeal is asinine. They're absolutely living up to the name of garbage people their service is so trash. 

Business response:

Hello ***** I am so sorry for your frustrations with the service. I would like to reach out to the local management team on your behalf. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

Chris B's profile image
Chris B 
4 years ago

If you think they're hard to deal with wait until you try to cancel service. Charged me $73.06 to pick up their trash can. Hounded me for months and kept sending bills and disconnect fees after service had been canceled for months. Average wait times for a customer service person by phone is an hour and 40 minutes. Zero stars should be an option. 

Business response:

Hello *****, we are disappointed that we have lost your business. If there is something that we can look in to please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

Teenia S's profile image
Teenia S 
4 years ago

They are terrible our trash was missed last Tuesday and they lied three times when they where picking up it smells bad now yesterday they miss our street for everyones trash so environmental un safe 

Business response:

Hello Teenia Im so sorry for the inconvenience you experienced by us missing your trash and failing to meet your expectations. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

Angela B's profile image
Angela B 
4 years ago

This company rating is below any stars, so I can't select a STAR RATING for this trash company. The reason a star is selected is because the system forces you to select a star... I have been a customer with this company for 7 weeks beginning on June 2, 2021. The only thing this company has done on schedule was when they delivered my trash can to my house. After that the first week my trash was picked up 5 days late. I had to call to schedule a missed pickup. The second week my trash was picked up on its scheduled day of the ... read more

Business response:

Hello ******, Please accept our apologies for this breakdown in service. We would love to look further into this concern. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

Rachel B's profile image
Rachel B 
4 years ago

This company is by far the worst company I have ever did business with. I have used this company for quite so time and at first my **** was manageable, all of a sudden the **** is almost $30 higher. You call the company to get an explanation as to why your **** is so high and you are met with the nastiest service. She tried explaining all this mess that makes no sense to me and talking all over my head with company jargon. But what I could gather is because people are cancelling their service with us, you our long time custo... read more

Business response:

Hello ******, I appreciate you bringing this billing issue to our attention. I would love the opportunity to look further into your billing concern. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you. 

Kristi F's profile image
Kristi F 
4 years ago

I requested a refund check of ***** on at least 5 occasions issued to my new address over a year ago. Have yet to receive the refund check nor a copy of a previous refund check. THE WORST CUSTOMER SERVICE EVER!***************** with ********************** assured me the issue would be address but has never provided the refund or copy of the ****** refund check. Guess I will have to have my attorneys deal with this issue. 

Business response:

Hi ******, I apologize for any breakdown in communication, we like to maintain a transparent relationship with our valued customers. I am more than happy to further review this issue. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you. 

Melissa E's profile image
Melissa E 
4 years ago

Republic Services is the WORST business I have ever had the displeasure of dealing with. I reported a missed pick-up four days in a row and customer service told me everyday that someone would pick up the trash that day or the next. After the fourth call to report the same missed pick-up I requested a cancelation and for them to pick-up the full trash containers and take them away. Furthermore, because they literally had not provided me a service I demanded a refund. I was told that if I wanted to cancel my trash (that had b... read more

Business response:

Hi *******, Please accept our apologies for your frustration. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

Jeff Y's profile image
Jeff Y 
4 years ago

This is a terrible company. Ordered service from them, over a month after they are supposed to deliver our containers, theyre still missing one container. I wrote and called many times and they do not reply. Stay far away from them if you can. 

Business response:

Hello ****, Please accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you! 

Frequently asked questions about Meier Construction-Engineering

How is Meier Construction-Engineering rated?

Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews. 

When is Meier Construction-Engineering open?

Meier Construction-Engineering is open now. It will close at 6:00 p.m.  

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