Meier Construction-Engineering

Guido B. 

on BBB

4 years ago

My email to Republic Services. Never seen anything like this. We subscribed to their services, they didn't deliver the bins initially (went to wrong address), we cancelled their services, then did against what was agreed deliver the bins, then they did not pick them up... Then they send us a full ****.... HORRIBLE... Avoid them if you can. Here my email to them:Dear Sir/Mam,You say we owe you $53.80, however in fact we are of the view you owe us $50. It has proven very challenging to communicate with you. When we call you, w... read more

Cristian D 

on BBB

4 years ago

I would give it zero stars but it is not an option. They over doubled the price from last year without any notification, they only send the invoice with ridiculous extra charges that are all made up as I found out a collector that does not have any extra charge. On top of that, they charge you $30 per can to pic it up once you cancel the service. It is a rip-off. Stay away. They don't even know how to keep their accounts. I had two cans and should be $60 to pick up since I terminated the service before the new period started... read more

Yolanda C. 

on BBB

4 years ago

Terrible service. They missed picking up my yard waste & a neighbors across the street on mon. i called on tues & was told they would get it by fri.I called fri around 4:30p to see if they were still ********** was told yes.They never came. Now i have to go re-bag everything because the bags started to break apart with all the rain we had this week. This is not the first time they missed a pickup. Also i had to wait on hold for 30 minutes each time, & then i get a message to ask if i wanted them to call me back. 

Mariana T 

on BBB

4 years ago

I have trash and recycle services for a little over a year now. Right after one year of service hit, I received the **** for 5th quarter bigger than my normal **** without any notification of price increase. And no, I didn't have any 'promotional price' for the first year. I called in and asked for the adjustment. They denied it saying they can't give me the credit for 'past periods' (I see it as stealing people's money). I asked to match the price for future bills. They lowered the price a little, but still didn't match the... read more

Robert N 

on BBB

4 years ago

I used the 1 star only because there are no negative stars. They have incressed my rateever billing clycl by a few dollas (Quarterly) untill this period where they add 25%. Then when I called they said. "It is what it is, deal with it" So I canceled and now they want to charge me to come and get their cans. If you are considering use them, run away. 

Ted S 

on BBB

4 years ago

Republic Services is what is wrong about privatization of public services. Since they purchased a local garbage collector about two years ago, I saw a doubly in monthly fees. In addition, they add additional fees randomly with little explanation or recourse. I understand that a *********** investment company was the purchaser and is bent on increasing profit in any way possible. When I went to cancel their services, I was kept holding for well over an hours. Clearly they hope people will give up. Their web page is great to p... read more

Michael M 

on BBB

4 years ago

Hands down...the worst customer service EVER! I am trying to get ********************** to pick up my yard waste (which I pay for them to do every other week). I am now going on 3 missed pickups (that means 1-1/2 months of the same yard waste in the same can). This last time I even put a big cardboard sign on it that says "yard waste". No dice.The bigger issue is the method to contact them. It seems the **** *** is by phone. 2 weeks ago I called and waited on hold for one hour. The customer service rep basically told me that... read more

Marjorie M. 

on BBB

4 years ago

Terrible customer service. I have tried to reach them by phone and by email and have had no response. They increased their rates and say they are allowed to do that in their fees section however with no prior notice required. They think prior notice for a substantial increase is two weeks and thats on your current **** and it is due within two ******** irritates me that they can brag about sponsoring sporting events such as golf and I am paying an exorbitant price for garbage pick up that Im sure should be much lower conside... read more

Jason B 

on BBB

4 years ago

They can't do there job. We haven't had are trash pickup done on time ever. You call them and will be transferred at least three times. Besides the fact it took them almost two weeks to deliver the cans. Not to mention at least a call every day to get that done along with any thing else."