Meier Construction-Engineering

james r 

on BBB

3 years ago

there customer service they don't have no one every answer the phone and.they say they will call you back but it has been 1/2 day and no call . and it don't matter what number you call 

Cheryl S. 

on BBB

3 years ago

I have lived in my current locating for 6 weeks in that time our weekly garbage has only been picked up 4 times. When called I was told the first week, it would be picked up the next day. Did not happen. They did pick garbage up the next 2 weeks, but not the 3rd week, when I called again I was told it would be picked up by 7 pm that day and it was late because of 'driver constraints'.I live in a trailer court and the manager informed the tenants that when she called they told her they had until the following week to pick it ... read more

Raymond P 

on BBB

3 years ago

We sold our house and called to arrange cancellation of trash pick up services (3 weeks in advance). The bin pickup was requested but did not happen until 3 weeks after closing. We then found out we were charged for another two month period of service because of the $30 bin pickup charge that was dated for and on the day they actually made the bin pick up. This happened two days after the new service cycle date began. This was not an accident. This is how Republic operates. I have since cancelled all my services with them at... read more

Tony G 

on BBB

3 years ago

DO NOT USE Republic for waste removal services! We moved and I gave them plenty of notice ahead of time to transfer services. Despite this, I still had a feeling they wouldn't come and we had a ton of trash due to the move, so I called the day before our pick up day to make sure it would be picked up. I was told we were on the route and they would add a note to make sure it got picked up. Sure enough, the next day rolled by and NO PICKUP. I called again around 1:30pm and was told the routes go until 5:00pm so they probably j... read more

Dallas M. 

on BBB

3 years ago

I recently moved to an area that is serviced by Republic Services for its trash removal. Thus far I have only made 3 payments with the company. It seems that my last payment was not applied to my account, but rather another account resulting in a showing that my account was unpaid. In attempting to rectify this matter Republic Services' first recourse was to point the finger at my bank. My bank subsequently provided to them information that Republic Services had indeed received the payment but failed to process it accordingl... read more

BC D 

on BBB

3 years ago

************************************ Republic Services cancelled our rubbish pick up with no notice & attempted to extort us into paying the next **** in advance before reinstating our service. We are signed up for paper billing, but received no **** in the mail. We received no notification by mail or otherwise that our payment was late; the first & only indication we received was a piece of paper shoved in our rubbish bin stating that our service had been 'interrupted'. If that paper had blown away, we would have had no ind... read more

Kathie v. 

on BBB

3 years ago

After being a customer of ***************************************** for almost 30 years, we discovered that we were paying $100 a quarter more than our neighbors who have another service. We called Republic **************** to negotiate or cancel our service. We thought that being a customer for so many years that they would want to keep us. They didn't. So, we canceled and have now gone with a different company. The second slap in the face came last week when we received a final **** for $60 for them to come and pick up the... read more

Robert J 

on BBB

3 years ago

Same complaint as ************** Recycling wasn't picked up. I called and was told it would be picked up the next day. They didn't come. Called several times and was given excuses why they couldn't pick it up. Talked to a supervisor who said they would call back with a solution. They haven't called back. Never offered a solution or a refund for services I paid for. 

Joe A 

on BBB

3 years ago

I want customers to know my experience with this waste company.Extremely poor management and customer service. When customers call, they raise their voice and justify it by stating that we are not patient with them. If you ask to speak to a supervisor or manager, they will not connect you. They ask you to leave your name and phone number and management will call you back, but they never do. They change the routes to often, when they do, they miss pick *** very frequently. When you call to schedule a pick up, they tell you it... read more