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Meier Construction-Engineering
- Contractors
- Castle Rock, CO
About this business
This company offers full service waste disposal & recycling services.
Location details
395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I give them 2 stars because they did at least pick up the trash on most Mondays. Every other interaction that I had with them was astonishingly bad. When I established service, they double charged me for my container. I called to get the extra charge removed and they told me that all they could do was to give me a $10 credit. Then when I requested cancelation, they sat on my request for two weeks before telling me that they couldn't process requests made on their website. I made the request on August 23, but they didn't resp... read more
Business response:
Hello ***********, I appreciate you bringing this billing issue to our attention. I would love the opportunity to look further into your billing concern. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you.
Their prices continue to increase every quarter. Then they added an environmental/fuel fee. My last **** was $94 for 3 months service and $25 of that **** was for that fee. I cancelled my plan and they told me they would charge me $30 to pick up the cart, but they continued to **** me for services Aug-Oct 2021. They picked up my cart on 8-2-21. When you call their customer service they are no help. Nobody knows what is going on and they said that they would discount the $94 (that I did not owe). I changed to another service ... read more
Business response:
Hi *****, I apologize for any breakdown in communication, we like to maintain a transparent relationship with our valued customers. I am more than happy to further review this issue. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you.
Worst Trash company ever!!!!! I have had 2 trash bins for over 2 months but they want to charge me for they after they failed to pick them up! They said they picked them up thats funny cause I check cameras on the day and nobody even stopped by. But they still want you to pay for something that is there fault! I would never recommend them to anyone!
Business response:
Hi ***** ***** you for bringing this issue to our attention. We take pride in serving our customers and providing an exceptional customer experience. Please allow us to make this right. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. ***** you!
We normally have our trash collected on Monday. Well. we have called every day since Monday, and still have our trash cans waiting to be collected - today is Saturday. Each day we called, and waited for the phone to be answered, we were assured that our trash would be picked up the next day. They even gave **** ******* number. Well, they are no longer worth the hassle. We are looking for another company!
Business response:
Hello Di, Please accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you!
Is there a negative star? Absolute joke! I order trash pickup, $150/qtr. I don't get a trash can for 6 weeks after moving into our home. I found a competitor that was half the price $75/qtr so I call and cancel with Republic. I then receive a **** for $75 for a trash can drop off, which took a month and a half to receive. Had to hold trash in our garage in bags all week until pickup. I then state that I don't feel as though we should be responsible for the trash can drop off because our services are being disconnected at the... read more
Business response:
Hi *****, Thank you for bringing this issue to our attention. We take pride in serving our customers and providing an exceptional customer experience. Please allow us to make this right. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you!
Others are getting a senior discount from this company. I called and tried also since I am 68. The girl said I was already getting the discount even though I am not. My **** is higher than my neighbors with the same service. Lady was extremely rude to say the least. Thanks to the city contract with them I cant drop this company. **************** with this business is beyond horrible.
Business response:
Hi ******, I apologize for any breakdown in communication, we like to maintain a transparent relationship with our valued customers. I am more than happy to further review this issue. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you.
Worst trash services ever. Representatives are rude. I dont even know how they keep customers.
Business response:
Hi DL, please accept our apologies for your frustrations. If there is something specific I can look further into, please send me an email to ******************************* subject line BBB Review with additional information along with a copy of your review, your full service address, and your best contact information. Thank you.
They only emptied 1/2 of my recycle container on Friday 8/27. Notified them of the missed pick up within 2 hours of when they came. As of 8/31, they still have not came to pick up. I want a refund for the week of no service.
Business response:
Hi *****, Thank you for bringing this issue to our attention. We take pride in serving our customers and providing an exceptional customer experience. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you!
Cancelled my residential service with them when I sold my house. Can only cancel once a month, so said they would mail an accurate **** to reflect the one month of service that I didnt need. I continue to get bills and late fees even though I cancelled months ago. I have tried to call them no less than 5 times and have waited on hold for OVER 2 HOURS every single time before hanging up. This business is a disgrace. Erroneous billing and wont answer the phone. They honestly should be shut down.
Business response:
Hello ****, I apologize for any downfall in communication, we like to maintain a transparent relationship with our valued customers. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you.
Frequently asked questions about Meier Construction-Engineering
How is Meier Construction-Engineering rated?
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
When is Meier Construction-Engineering open?
Meier Construction-Engineering is closed now. It will open tomorrow at 7:00 a.m.
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