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395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service is terrible! Pickup is supposed be on Tuesday. Havent had Tuesday pickup in months. Call and report missed pickup every Wednesday. Told they will be there by Thursday and I should just leave the can out. I asked If animals get in the can while its outside who will pick it up? Met with silence. After calling repeatedly I asked to speak to a supervisor who says they have 3 days before it is considered a missed pickup but they should pickup by Saturday! How is THREE days from Tuesday SATURDAY (idiot). Also I pay for Tue... read more
Business response:
We sincerely apologize for the inconvenience you experienced by us missing your trash and failing to meet your expectations. We take great pride in serving our customers. Where there have been recent service issues in the local area, we are surging in additional resources, including collections vehicles, drivers, and technicians in order to resume normal collections service. If you'd like to discuss further, please contact our customer service team at ************ or email *********************************************
Very poor service. I had called them to pick up ** from curbside.they were supposed to take it away on the 20th of Sept. It was not picked up. I called back Wed, Thursday and saturday to tell them that the ** has not been picked up. I asked them to escalate the issue so that it gets done. No call yet. And the ** is still at curbside
Business response:
Hello, We sincerely apologize for the inconvenience you experienced by us missing your trash and failing to meet your expectations. We take great pride in serving our customers. Where there have been recent service issues in the local area, we are surging in additional resources, including collections vehicles, drivers and technicians in order to resume normal collections service. For further assistance, please give us a call at ************ or email *********************************************
Republic Services charge an Environmental Recovery Fee and a Fuel Recovery Fee. I have been monitoring these fees and noticed they were higher by nearly 7% compared to the disclosed fees and calculation methods found on their website. First time I tried to call them to get this fix I got the usual telephone runaround, and a promise to get call back. Do you think I got a call back? Of course not. I finally got a hold of them through an email address I found that was well-hidden. When I explained what I was being charged, they... read more
Business response:
Thank you for your review. Were sorry to hear youve had a frustrating experience. You may find a link to our fee disclosure at https://www.republicservices.com/customer-support/fee-disclosures. If you need further assistance, please give us a call at ************ or email *********************************************
driving down ************* in ********** today 9/24/21 at approximately 2:30 in the afternoon i found myself behind one of these republic trash pickup trucks, as most people do i tried to go around the truck but a motorcycle came flying up next to us so i stopped, the trash truck started moving again so like the other vehicles behind me i start to move, just as we get to the next intersection the driver stops mid intersection and starts throwing his arms around and screams at me out of his window go the F&$@ around me Dumba$... read more
Business response:
Hello, We would like the opportunity to investigate your feedback further. Please could you contact us at ************ or email ********************************************** Thank you
Every single week they miss their pickup date. Sometime 2 weeks in a row they will miss picking up the trash, but yet they still charge you for a full month. This will be the 3rd time that I have had to bring people in on a Saturday and haul off trash. So Republic is costing me money! The people answering the phones will just straight lie to you and when you ask to speak to a manager, you are told they are not available. Cowards that show poor leadership.
Business response:
Hello, We sincerely apologize for the inconvenience you experienced by us missing your trash and failing to meet your expectations. We take great pride in serving our customers. Where there have been recent service issues in the local area, we are surging in additional resources, including collections vehicles, drivers and technicians in order to resume normal collections service. For further assistance, please give us a call at ************ or email *********************************************
This company is horrible, they miss pick *** all the time and when you call they tell you that they have no missed pick*** in the system, which is very strange because my garbage is still at the road from last week that they never picked up. They also doubled my rates with no warning. For the Christmas/ New Year holiday in 2020 they did not pick up our garbage for 3 weeks and told us to just keep it at the road. I would avoid this company at all costs. They do not care about their customer and get worse every year and keep c... read more
Business response:
Hello, We sincerely apologize for the inconvenience you experienced by us missing your trash and failing to meet your expectations. We take great pride in serving our customers. Where there have been recent service issues in the local area, we are surging in additional resources, including collections vehicles, drivers and technicians in order to resume normal collections service. For further assistance, please give us a call at ************ or email *********************************************
If I could give ZERO stars, I would! Currently we are near the end of our 36 month contract for a large container used for landscaping debris. Our contract stated that our costs would be as follows: $210 a month for large container haul charge plus $40 per ton for disposal charges. Rates have increased significantly and we are now at $255 for large container haul charge plus almost $60 per ton for disposal charges, the latest **** was almost $800 for one haul and return of the roll-off. Also, a minimum of $150 is charged on ... read more
Business response:
Hello, We are very sorry for your experience with Republic Services. We do strive to resolve each issue as it is brought to our attention. I have forwarded your message to the local management team. We do appreciate you reaching out and bringing this to our attention.
Took over for local company in *********** ** and have not had a single pickup since...in a month. Promised pickup next day for 2 days in a row, never happened. Multiple emails for help, no response. Last email I sent I attached the **** I received for service.....funny how that was on time but still no service. Is this not considered theft or an environmental hazard at this point??
Business response:
Hello, we apologize for your frustrations. We'd like to look further into this. Please give us a call at ************ or email us at ************************************* Thank you
Have been a customer for more than 10+ years and have never been late on a payment. Noticed over the last 12 months our **** has gone up more than $100.00 per quarter (more than $400 a year). No explanation given or change in service. After finding another collection service (at less than half of what Republic is charging) I called Republic to cancel. Only after informing Republic that I wanted to cancel service did they offer to lower our quarterly payment. Finally, after receiving the final **** for "container pick up" ($6... read more
Business response:
Hello ******** , We understand your concern with the container removal fee. Please send us an email to ******************************* subject line BBB Review. Please include your address and contact information with a copy of your post. We look forward to hearing from you.
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
Meier Construction-Engineering is closed now. It will open at 7:00 a.m.
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