Meier Construction-Engineering

JAN89 

on BBB

4 years ago

Republic frequently failed to pick up trash. They did not respond to emails. Hold times to call and notify them were an hour or more. Even when waiting and speaking with someone the trash was not picked up and the **** was not adjusted to reflect lack of service. When I finally cancelled their service they left their trash cans sitting on my property for over a month. When they finally did collect them they sent a **** for over $89.00 to pick up their own cans. This us a very untrustworthy company. 

Ann B. 

on BBB

4 years ago

'Service' shouldn't be a part of their name. After 9 phone calls to Republic Services, and 3 online requests, my trash/recycling bins have not been picked up. They are still sitting in the street, taking up parking space. They do not return phone calls and make empty promises. They tell me there is no one else I can talk to about the situation. The bins have been sitting there for 2 weeks. 

Jorge A. 

on BBB

4 years ago

I've been trying to cancel my service with Republic Services, but *************************, who is the Associate Account Manager of my account in Republic Services, is telling me that I need to pay a fee of $3,245 (the last email regards this cancelation, he says it was $2,000 something).I reviewed the agreement, and my prior agreement was signed on 12/08/2014; I don't know why this guy is trying to charge that much to cancel a contract that expired four years ago. We have been with Republic Servies for like 15 years, and n... read more

Catherine L. 

on BBB

4 years ago

Id give them a zero stars if I could.Every qtr they raise the cost of service. Over a 9 month period it went from $78/qtr to $100/qtr. I called and cancelled my service in Aug, the representative told me I was good until 9/24/2021, that they would charge a $30 fee for having to pick up their can. I was okay with that cause I just wanted the service to end. Oct 7 I received a **** from them saying PAST DUE $63.61, I called them cause I was expecting a **** for $30. The representative I talked to said oh your correct mama, you... read more

Amy V 

on BBB

4 years ago

Dont get me wrong. I will give credit where credit is due. But in this case I learned as my ***** told me. You get what you pay forAfter moving to Wake Forest just over a year ago from Fla I did my homework on trash companies?. And the cheaper for trash and recycle Republic Services. Guess I didnt find the reviews. ?I paid for the yr in advance. Well little did I know this would be and continues to be the worst comapany I have ever dealt w in my adult life. Every single week we got the phone call, text message and email that... read more

Jose M 

on BBB

4 years ago

******** vivido en mi casa por 10 aos, pagando este servicio mes a mes, ofrecen servicio de recoleccin de basura, grande y pesada, lo eh usado tal vez una vez anteriormente, pero esta vez ,mi segunda vez cuando hable para contactar el servicio, muy amable, pero al recogerla, no lo hicieron ni me hablaron, desde el principio yo fui el que los busqu, ahora lleva 3 semanas fuera y se ve muy mal pero no me hablan para una solucin creo que no es justo pagar a una tercera persona cuando tengo tanto tiempo pagando esta compaa de re... read more

Brian H 

on BBB

4 years ago

If you have to use Republic in **********, ** I'm sorry, if you don't have to...Don't! They are terrible and not helpful. Horrible policies and horrible customer service. 

Craig S 

on BBB

4 years ago

Very rarely does this company pick up the trash on the day that they schedule the pickup. Sometimes it is a day or two later and sometimes it doesnt get picked up until the next week. I would never recommend this company to anybody. 

Scott K 

on BBB

4 years ago

I am a director at a hospital and we have trash piled on our dock from lack of service. Security footage shows that trash was not picked up on Wednesday but was not and then they skipped on Friday. I call and they say someone would come the current day and now today trash 7 feet tall and 12 feet wide are on our loading dock with both trach containers packed and stacked. When I call no help and cold transfers. No accountability and no service. AGAIN we are a hospital!!!