Meier Construction-Engineering

Scott D 

on BBB

3 years ago

They incrementally increase the price for service every billing cycle. Last increase was 19%.I called to cancel after getting another provider. They offered to drop my rate by 40%. If they could afford to do that then it only proves that they had been overcharging all along. I cancelled their service on 9/24/21. They went ahead and charged my autopay account the full amount for the next billing cycle 10/1/21 -12/31/21. They picked up their can and then sent me a paper credit for the difference. They charged me $50.00 plus an... read more

christina t 

on BBB

3 years ago

i have been calling them 20 times since september 2021 to cancel my trash pickup & remove the container as I have sublease the place & the new tenant does not need Republic services. Was told my rep ***************************** will have to handle the cancellation request, which she did not, I was told each time I call in that they escalate my request to her manager, upper management & that someone will call me back within 48 hours, 20 times I was told these lies. Meantime, people are dumping their trashes into my bin, Repu... read more

Eddie R 

on BBB

3 years ago

My 82 year old dad (on fixed income) was complaining to me about his trash service with Republic Services was costing so much. So I checked on it. They were charging him $214 per Quarter!I had service with them as well. I don't need a resolution. I had him to cancel immediately and called to cancel mine as well. When they asked why I told them exactly how I felt about it. They offered to review my dads rate and make an adjustment. Nope. Republic Services you are fired!If you have elderly parents using Republic Services, I su... read more

Krystal A 

on BBB

3 years ago

If I didn't live in a community that has the trash contracted through the **** I would have canceled the trash service with Republic! They missed my trash pickup, how I don't know as they got all three of my neighbors which is lined up with mine. I called and customer service said they would have someone come by on Monday. Monday at 4:00pm I call back as no one showed up. They state that they will have someone come out. Tuesday morning I call back at 8:45AM, **************** says that request was closed and marked complete. ... read more

Carmen S 

on BBB

3 years ago

Republic Trash services is Really bad! I wish I can give negative star for their review. I have requested additional services but the sale reprehensive never update my schedule. My call got cut off and nobody call me back to follow up ( they have my number on file). Then I have to call them every single week for additional service and check when they would be able to update my schedule. They charged my extra on my **** for they could not update my schedule on time. I am so angry about this and this is not fair for charging c... read more

Pam D. 

on BBB

3 years ago

I have figured it out everybody, please listen: If we all keep the bins that are sitting on our property and refuse payment (or even just tell them it was already picked up), they will eventually run out of them and therefore be forced to go out of business like they should have done a long time ago. Isn't possession 9/10 of the law? We have a 30 yd container that they keep saying that they will pick it up but have not as yet. Waited on hold for half an hour for "corporate" who gave the same song and dance. I told her to jus... read more

Jeremy V 

on BBB

3 years ago

As you have seen, I had set up an extra pickup as I just moved into my home last week. They did not show up for the extra pickup. Called and was told that it was rescheduled for my regular pickup day which doesn't work because I work. I told them not to do the extra pickup, just the regular one. They then missed the pickup on the regular day. I called at 7:30 am when they open the next day and was told they would come that same day to make up for the missed pickup. Called back around 12:00 pm to verify they were still coming... read more

P 

on BBB

3 years ago

I'm done with these guys. No trash pickup for 3 weeks. No way to get local response or resolution. I called the local customer support number and I'm talking to some lady in **************; meanwhile, here in Central Mass. I've got a full bin out there and I'm waiting for the bears to start coming by. Called last week - no response. Called yesterday (my pickup day) and left my phone number. No call and no pickup. Made my third call in a week today and the best they can do is alert someone local "in the system". They don't ha... read more

Inna M 

on BBB

3 years ago

I called 2.5weeks ago to have a couch pick up which I am entailed to. I was scheduled for pick up for October 28th, the day came and went and couch was still there. We called Friday and spoke again with ***** who Apologized and said they would pick it up by end of day Friday and that she would escalate the problem and the management team would call me. It is a week later and no call. The weekend we put the couch to the side because we knew it wouldn't get picked up. Monday we set it out and call again not once but twice and ... read more