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This company offers full service waste disposal & recycling services.
395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
We have had enough of this company and the continually missed pick-*** while they still expect to have payment on time with outrageous fuel surcharges. I spent several weeks trying to get our trash picked up, calling multiple times a day with no results. They are obviously having issues and recently changed our pick-up day to "better serve their clients". Guess that plan didn't work as they have missed it yet again yesterday. We will be moving our business to a company that actually shows up.
Business response:
We are disappointed that we have lost your business. If there is anything we can do to make things right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
I closed my account June 1, 2023 with a credit on my account and have not received it. I have called 3 times.
Business response:
we apologize for any breakdown in communication, we would like to maintain a transparent relationship with our valued customers. We are more than happy to further review this issue. Please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
We have used Republic Services for more than 8 years, but when our last contract was renewed thing went south big time. At first things were normal maybe a missed pickup and credited, but then their trucks started leaking all over our parking lot. The drivers were "squeezing" their loads to make room and horrid stuff was spewing out of the bottom of the truck and smelled like dead animals. This went on for months! The week I talked to the ops manager about this very problem I was driving to work and had spewage spill out on ... read more
Business response:
******, Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
We cancelled service with this company a year ago due to missing our trash and refusing to pick it up. Now our entire road has not been picked up in over a week. 6-7 residents out of 9 on our road have dumpsters still out. Many overflowing with trash, trash on the ground, all over yards, all over the road. I called customer service but they refused to address this issue and kept asking for my account number stating that is their only way to look up a road to given an answer. It is an environmental issue at this point. We sho... read more
Business response:
Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
Had the unpleasant experience of encountering one of their drivers in one of their smaller mechanic vehicles. The driver was brake checking cars, driving in between the lanes as to intentionally not allow cars to pass, and generally not being safe. I wanted to get away from their reckless driving and had an opportunity to pass them. This apparently displeased the driver, who decided that as I was beside them in full view and making eye contact with them to run me off the road and into the grass median. I thankfully had contr... read more
Business response:
Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you
Negative stars should be an option. Company routinely misses a week a month but expects payment in full. $160. A qtr with the fuel charge. Ive called and been assured two times our trash would be picked up but still havent had service. 3 weeks no pickup. Multiple calls and post cards but no service. Cancelling service after next pick up but trash services arent easily accessible in my neighborhood.
Business response:
Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
Republic Services suspended my service over an $11.01 late fee - THAT WAS NOT LATE! I pay all my bills through my 'bill pay' service provided by my bank. When the money leaves my bank account, I cannot control when Republic Services receives or cashes the check. (I send it a week before the due date). The 3 months bill for Republic is $89.85. If it is late, they charge five dollars and change. The first time it was late by a couple of weeks and I received a phone call from them asking where the check was. I located the date ... read more
Business response:
Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
I am filing this formal complaint against Republic Services regarding an ongoing issue I have experienced with my account. The purpose of this complaint is to bring to your attention the misleading information and inaccurate billing practices that I have encountered.On August 10, 2023, I reached out to Republic Services customer service to address a billing discrepancy. During that call, I spoke with a representative who acknowledged that my monthly bill should be $66.56 due to my recent downgrade of the trash cart to the 35... read more
Business response:
Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
My trash can was taken on the day of our trash pickup. We pay for the service through our property taxes. I reached out to our local office and they assured me a can would be delivered to my house the next day. I still have not received a new can and cannot reach anyone to help with the issue.
Business response:
Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ******************************* subject line BBB Review. Please include your service address with zip code, a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
Meier Construction-Engineering is closed now. It will open at 7:00 a.m.
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