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395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have no complaint about those who collected the trash every week. However, those who were supposed to collect the recycling every week were very negligent about ever showing up. Every week the trash bin would be empty and the recycling bin would still be full. I called many many times, but the recycling would still not be collected. I would leave the full recycling bin at the road for weeks at a time, calling to report the missed collection every week, but they seldom ever showed up. After a couple months, we switched to a... read more
Business response:
Hi ******, I am so sorry for your frustrations with your recycle pickup and I am disappointed we have lost your business. If there is something I can still look into, please send me an email to *************************. Please include your service address, contact information, and a copy of your original BBB review. Thank you. DR
Cost doubled and service declined...this is an ongoing situation to cancel our service. The rep said I needed to give them a 90 day notice...(I did) to no avail. Please help..BBB
Business response:
Hi *******, please accept our apologies for your frustrations. I would be glad to look into your concerns. Please send me an email to *************************. Please include your service address, contact information, and a copy of your original review. Thank you. DR
I have never had so many problems with a company as I have had with Republic Services. They took over my prior trash company in January and I have had nothing but problems with my account since then. While my check in January was cashed, they never credited my account and I keep getting past due notices, phone calls and have just received a cancellation notice for my service. I have talked with representatives, sent an email with a copy of my cancelled check, mailed a letter with another copy of my payment and still no resol... read more
Business response:
Hi ******, please accept our apologies for your frustrations. I would like to look further into this. Please send me an email to *************************. Please include your service address, contact information, and a copy of your original review. Thank you. DR
Wow, I agree with many of the things stated in previous letters.They have missed picking up our garbage. We called them and they said they would be out the next day. Sadly it was the next week. This happened twice in a row. We canceled our account on April 28, 2020. We only had 1 yard waste pickup and when asked they said they would refund the remaining portion. Now they are saying no. They would refund $65 as per contract. They charged me $60 for container removal because they couldn't do all 3 of them at the same time. We ... read more
Business response:
Hello *****, I appreciate you bringing this billing issue to our attention. If you are still in need of assistance, I would love the opportunity to look further into your billing concern. Please send us an email to *************************your service address, including the zip code and a good contact number. I look forward to hearing from you. FL
I have been begging to get my trash picked up since April. I have over 20 emails with 5 people cc'd with Republic. Republic doesn't care about your company or the health of the community - they refuse to pickup my trash and before this, they gave me the run around, sending me back and forth from MUB to Republic. I've read these reviews - some of you say they have great customer service. We've had ONE person who I would say is willing to help us and at this point, I believe even she has thrown up her hands. This is pathetic. ... read more
Business response:
Hi *****, I am so sorry for your frustrations with the service. I would like to contact the local management team on your behave to resolve this concern. Please send me an email to *************************. Please include your service address, contact information, and a copy of your original review. Thank you. DR
I would leave less stars if I could, the customer service is one of the worst I have EVER dealt with. Everyone that I spoke with was rude. If you sign ANYTHING with this company, beware! You are locked in and it is impossible to get out of, you are on a rolling 36 month contract. I have never had such terrible service and then to have such terrible customer service. The rep actually told me to "go ahead get your legal team, our legal team is bigger!" Nice. Lesson learned stay away from them!!!!
Business response:
Hi *******, we are disappointed that we have lost your business. If there is something that we can look into to please provide your address and contact information via private message. We look forward to hearing from you. FL
I am stunned to read reviews of this company and could have read it before using their service. I recently moved to a new house and previous house owner was using their services so I preferred to use the same and wanted them to replace the broken bins and bring the new ones. Their driver missed picking up the bins every time and dropped the new ones but didn't pick the broken bins. Drivers are so irresponsible and even though I paid for full-year thinking that I must be relieved and I was only mentioned once ( which I didn't... read more
Business response:
Hello Mr. *****, I appreciate you bringing this billing issue to our attention. I would love the opportunity to look further into your billing concern. Please private message your service address, including the zip code and a good contact number. I look forward to hearing from you. FL
It took over 2 months to cancel an account. They continued to pull money out of our bank account even after we removed auto pay. Every time I called, they assured me the situation was settled, but then we would receive another email/bill from them. I found them to be highly inefficient, but also completely unethical.
Business response:
Hi *********, we are saddened that we have lost your business. If there is anything we can do to make things right, please send us a private message with your service address and contact information. I Look forward to hearing from you. FL
On 11/26/2019 a Republic trash truck came to my property to pick up my trash and sunk in that particular parking spot! As you can see from the 2 pictures below. I did contact Vee Adams and emailed her my address and complaint. I also spoke to Casey, he works for your claims dept., he came out and took pictures and said "this claim should be settled quickly." I never heard back from him. Then Carl T*******, your collection agent, would call me now and then and I would update him with the zero progress with my claim. So about ... read more
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
Meier Construction-Engineering is open now. It will close at 6:00 p.m.
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