Meier Construction-Engineering

Kevin F. 

on BBB

5 years ago

This company is horrible with their pickups. I have to call them almost every week to pick up the recycling as they don’t pick it up. I have complained multiple times and they don’t seem to care. You can’t speak to a supervisor as they will hang up on you if you ask. I would recommend you go with another company for trash pickup. 

Jim 

on BBB

5 years ago

I cancelled my trash pick up and recycling service after 20 years with Republic Services or their predecessors because the pick up day was going to change and that doesn't work into my schedule. When I called to cancel service, I was told that there will be a $30 fee for each of the carts at my residence. I was appalled and asked for a higher authority. Once I spoke with "Niesha" in customer engagement in Phoenix, Ar., I was told that the Republic policy is to charge the fee, no exceptions. It didn't matter that I have been ... read more

KEVIN G 

on BBB

5 years ago

YOUR CUSTOMER SERVICE SUCKS! I HATE THIS COMPANY DO NOT USE THEM! 

Alexander K 

on BBB

5 years ago

Truly awful. They miss their schedule all the time without any communication to the customers. They occasionally leave trash bins in the middle of the street. Last straw: they have rescheduled garden debris removal to Saturday, and their trucks started to appear in our neighborhood at 6:45 in the morning (!) - on a Saturday! As unprofessional as it gets. 

Christine K 

on BBB

5 years ago

Republic Services should be ashamed at the piss poor service and responses they provide to their clients. I am a property manager in downtown Pittsburgh where on a weekly basis we are denied trash/recycling pick up. Our representative will often ignore emails and take days to respond. He will deny a credit promised until I send screenshots of the email saying he would give a credit. We have experienced charges from 1. other businesses waste containers 2. overages after they miss a pick up and 3. overages for days certain bin... read more

Lindsay L 

on BBB

5 years ago

If I could give zero stars I would. Trash and recycling services continue to be missed. Currently my recycling has not been picked up in over a month. I called 2 weeks ago and was assured that it would be picked up this week. They missed yet another pick-up day today. I have taken my bins to the street and back to the house far too many times. Each time I call they "expedite" my request and schedule a missed pick up and half the time they miss the rescheduled pick up. The only thing they are consistent with is their missed p... read more

Z S 

on BBB

5 years ago

Decided to stop service after years of the company increasing the charge and adding "administration" fees to the bottom line. Two and half months later, and despite numerous calls and long time on the phone with multiple customer service agents and managers, they are yet to pick up their containers. Had the trash container out on the curb ready for pick up multiple times but they were not picked. More importantly, they charged over $80(!) for the removal of the trash containers. The outrageous amount includes environmental f... read more

Julianne M 

on BBB

5 years ago

Recyclables were to be picked up on the usual every two weeks, on Monday schedule. On August 24, 2020, no recyclables were picked up. I called the next day and spoke with customer service rep, Caira who stated " there would be no pick up, due to a lack of drivers but all recyclables would be picked up in two more weeks (on September 7) for four weeks of material. OK, so I'll take our recyclables to the Athens-Clarke county receptacles, since this county has an outstanding recycling program. August 31, 2020, Monday, my trash ... read more

Becky H 

on BBB

5 years ago

In a year and half our monthly bill went from $38 per month to over $56 per month. First I called to discuss a reduction in costs but was told any changes made would result in a higher monthly cost. I called back to cancel on September 1 and they are going to charge me for the full month of September plus charge $50 to pick up the can. Read the fine print, they will stab you as quickly as they can.