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This company offers full service waste disposal & recycling services.
395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
If it was possible to give a company 0 stars...that would be generous for Republic. Our experiences with this company have been a nightmare. In the latest incident, we discontinued our services with Republic, as we were moving from our home--in fact relocating out of state. We called, spoke to a representative and indicated we no longer needed service effective May 31, 2020. It is now December 2020...many phone calls later, Republic is still generating invoices for the address where we have not lived 7 months. EVERY time a n... read more
Business response:
Hi Michelle, I am so sorry for your frustrations with trying to cancel service. I would be glad to look into this concern. Please please accept our apologies for your frustrations. If there is something I can look into, send me an email to ccrm@republicservices.com with additional information regarding your concerns. Please include your service address, contact information, and a copy of your original BBB review. Thank you.
Our company, ************ ************ ******** LLC TERMINATED services effective 12/1/2020 with Republic Services due to outrageous price increases for a 6-yard dumpster. We followed the "rules" to the letter. Sent a certified letter well within the 60-day termination requirement. Received an email acknowledging the receipt of said certified letter. Contacted Republic per the email and terminated services, scheduled the last day of service, which would have been right around Thanksgiving. Was told the dumpster could be left... read more
Business response:
Hi Donna, I am sorry for your frustrations with the billing and I am disappointed we have lost your business. I would like to look further into your concerns. Please please accept our apologies for your frustrations. If there is something I can look into, send me an email to ccrm@republicservices.com with additional information regarding your concerns. Please include your service address, contact information, and a copy of your original BBB review. Thank you.
Very, very disappointed. When I signed up for services; was told it would be about $90.00/quarter. So $30.00/month. Okay, great. After 2 quarters my price jumped up... to $150/quarter. YIKES! I paid the first one, then started looking for other trash service in my area. I did find someone, and made the switch - I'm paying $60/quarter now (MUCH BETTER). When I cancelled at the end of the billing cycle with Republic they then decided to send me another bill for picking up their bin... if I would have known they were gonna char... read more
Business response:
Hi Caitlin, please accept our apologies for your frustrations with the billing. If there is something I can look into, please accept our apologies for your frustrations. If there is something I can look into, send me an email to ccrm@republicservices.com with additional information regarding your concerns. Please include your service address, contact information, and a copy of your original BBB review. Thank you.
I have a residential service with this company and that has been fine for the most part. A month ago I had reserved and paid up front to have a dumpster delivered on a Wednesday and didn’t receive it till Friday. I have called, been transferred, left messages, etc to receive a slap in the face pretty much. I paid $635 initially for the rental of the dumpster. And the ‘credit’ they gave me was $85. I had help from family for the Wednesday it was delivered. Usually most people ask for a service for the day they need it. Since ... read more
We bought a new home and moved in September 1st, 2020. The previous owner left the trash can. We called Republic Service to resume service at our address and were quoted $77.55 for the service until January 2021, and we paid it on the spot over the phone and thought we were all set. Then 2 weeks later we recieved a bill for $95 with no credits paid towards the account. Then a bill for $19.08 came on 9/15/20. We called to see what these bills were for and were told we had to pay fuel surcharge and fees. Never mind fuel prices... read more
Business response:
Hi Ross, We apologize for your frustrations regarding this billing issue. We'd like to look into this right away. Please send me an email to ccrm@republicservices.com. Please include your service address, contact information, and a copy of your original BBB review. Thank you.
I just cancelled my service with Republic Services due terrible service. They had multiple missed pickups of garbage, recycling and yard waste. I call and complained every time and asked for a credit. They would not give me a credit and would offer to pick in a couple of days. Three of the 4 times they did not show. They always complained of driver shortage. The last time I did get a $4 and some cent credit for missing my yard waste pickup. I cancelled my service due to poor service. Now they are charging me $119.69 to pick ... read more
Business response:
Hi Mark, I am so sorry for your frustrations with the service and I am disappointed we have lost your business. I would be glad to look further into this concern. Please send me a private message and include your service address and contact information. Thank you.
Cheat on bills and charge for services never agreed to. Refuse to provide documentation when requested. And who charges for a trash can to be picked up....$42.00 Abuse of the elderly. With all the bad reviews no wonder why the are not with the BBB.
Business response:
Hi ****, I apologize for your frustrations. I would be glad to look further into your concerns. Please send me an email to *************************. Please include your service address, contact information, and a copy of your original BBB review. Thank you.
I have been calling to cancel our service at our business for a few weeks with no call back. They will not give you a number of anyone else to call to cancel services. I signed a 1 year contract 4 years ago and have never seen or signed a new one since. The back of my statement says if service is canceled during billing cycle, you remain responsible for charges, fees and taxes through the end of the billing cycle. This is their scam, they do not call back so you end up in the middle of the billing cycle. The rate went from $... read more
Business response:
Hello ******, Please accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. Please send us an email to *************************, please provide your service address, zip code, and call back number enabling us to assist you. We hope to hear from you soon. FL
I have been a customer with Republic Services for many years. A locally owned company offered me a lower cost and helpful customer service and I decided to cancel the service from Republic Service. Upon cancelling the service by calling Republic's local number, I was told that RS will charge me ~$50 to pick up their trash can! It seems this is how Republic Services like to trap their loyal customer. I would definitely not recommend Republic Serve for trash service.
Business response:
Hello *****, I understand your concern with the container removal fee. If you can please email *************************with your contact information and service address I will be glad to look into this. Look forward to hearing from you. FL
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
Meier Construction-Engineering is open now. It will close at 6:00 p.m.
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