Meier Construction-Engineering

David B. 

on BBB

4 years ago

We have been a Republic customer since they bought out *** years ago. We moved into a new house and started the service on 10-15-2020 at our new house. The 2 trash containers were delivered and everything went fine till 11-9-2020. The trash was picked up as normal and several hours later I went out to bring the trash cans back to our house and our trash cans are gone. I called Republic on 11-9-2020 to find out what had happened. We were informed that the previous owners had requested that the old trash cans be picked up, so ... read more

Logan V 

on BBB

4 years ago

These customer service representatives are outrageous. They lead off saying they have ONE TIME delivery fee of $190 which for every other company it is like $75 per trip to drop a dumpster usually including fuel recovery fees and everything else. I was told that I had a 6 ton limit and everything said and done would be $400 as long as I didn't go over that limit. I was charged $500 up front and was told I would be given $100 back. I stated I was really tired on the phone and that I just woke up, I didn't think I would this t... read more

Luz G. 

on BBB

4 years ago

Over priced for trash services. Majority of the time recyclable container was not picked up, but still charged for the service. Upon receiving final bill there were $30.00 charges pick up fee per container along with Fuel and Environmental fee that was not disclosed at time of services being cancelled. 

Karl R 

on BBB

4 years ago

Stay away from this company if at all possible. Terrible Customer Service. Did not receive notification about cancelling service in our area until after they cancelled the service. Then, when I called to find out when my cans were going to be picked up, they had issues finding the information and gave me the wrong date. Then, they charged everyone in the area $80+ to come pick up their cans. The consumer should not have to pay extra for them to pick up cans when they are the ones to break the service agreement with the consu... read more

Mark O 

on BBB

4 years ago

Lubbock, TX About 6 months ago I called to talk about the increasing rates and they said a local rep would call me, nobody called. Seven weeks ago I called to cancel the service, once again they said a local rep would call me. After several calls back to them over a few weeks, a local rep called me after 5 weeks. He said he hadn't got a notice of cancellation, although they stopped dumping the trash 3 weeks prior. He also said I had to give him 30 days notice but that he would discount the last month of service. He said he w... read more

Lisa T. 

on BBB

4 years ago

AVOID IF AT ALL POSSIBLE!!! Been with them since before they were Seaside Sanitation and their “service” only gets worse & worse. My recycling is hardly ever picked up & they miss my “regular” trash very often. Contact them through their app, nothing! Bulk items were to picked up on Saturday, never came. Called Monday said I was in “the list” for pickup that day. Called Tuesday, same thing “you’re on the list to be picked up today”. Just got home from work 9pm & it is STILL there. I’m changing companies ASAP! 

Nicholas P 

on BBB

4 years ago

This company has charged my township for both trash and recycling, but have failed to deliver a recycling bin over the past 3 YEARS. When i adressed this issue with the billing part of Republic Waste, the lady on the phone gave me attitude and told me to adress it with the township. The township has no legal statutes to reimburse for services not provided. So thanks Republic, for not doing your job and putting me in a catch 22. 

Christina R. 

on BBB

4 years ago

I have had a garbage container replaced last Monday due to the top being broken by the truck that dumps it. The replacement one they brought out has a broken wheel and can not be moved. I have contacted them 4 different days and the response has always been the same . They say they will send this over to be expidited for a replacement.Well here it is a week later I still don't have a replacement container and I can't put my garbage in the can because it is sitting at the end of my drive way and can't be moved. I called again... read more

Dom R 

on BBB

4 years ago

Unfair business practices. Extra bag charge is $6.00 I get it. But, admin fee of $5.95 plus fuel fee of $1.16 was added. Total charge for one extra bag $13.11, which is 1/5 the total cost for 3 months of service. Typical 3 month charge averages $5.95 admin fee with a $5.69 fuel fee plus service costs. The extra bag was picked-up the same time as all the others. Why the additional fuel fee and why the extra admin fee. The admin fee should be included in the $6.00 and no extra fuel charge. Before Covid-19 the allowed bag count... read more