Meier Construction-Engineering

STAR D. 

on BBB

5 years ago

THEY HAVE NOT SERVICING US FOR 3 WEEKS AND WE STILL NEED TO PAY THEM. THIS IS SCAMMING COMPANY. DO NOT TRUST THEM AT ALL. 

chris j 

on BBB

5 years ago

I can't believe a big company like this would provide such poor service. They charge extra for anything placed outside of the can. They didn't pick up when we had 3 inches of snow. Then, we had the snowstorm which I understand would delay pick-up. You would think that they would deploy a few trucks to see which customers made the cans accessible, which I did. I had 17 days of garbage that was finally picked up when it pleased them. After the runaround and rude service from numerous representatives, I decided to cancel the se... read more

David H 

on BBB

5 years ago

I would give negative stars to this company if possible. We used them because they were the most affordable, then the price kept increasing. my city went to a contract for the first time with another company so we had to cancel service, which I did. Took an excessive amount of time to cancel services with the representative. I got billed for the whole quarter against what I was told. Then when I called and asked what happened they told me the account was still active so the whole quarter went out even though I canceled and o... read more

Georgie P 

on BBB

5 years ago

I cannot express how unhappy we were with this company. We had initially started service with another company because Republic's reviews were so dismal on top of poor experiences we hear of from friends. Unfortunately, they purchased the company we were with. The first month we had their "service" we went 18 consecutive days without a trash pick-up. The second month we went 21 days and the weather had nothing to do with it. The excuses ranged from "the driver is out of hours" to "the truck broke down". They would not prorate... read more

Kimber L 

on BBB

5 years ago

This company is completely incompetent, from their call center to their drivers. I have never had a worse experience. The driver destroyed our container and they said they'd replace it. They then tried to charge me to replace it and I spent hours talking to multiple people. They said they'd straighten it out but didn't. Then they tried to charge me for the locking bar I initial had but they failed to replace. Then they tried to 'slip in' a 'refresh container' charge for $9/mo. Every time you call you have to wait for at leas... read more

Christine B 

on BBB

5 years ago

If I could give this company a negative 0, I would. I have had to call multiple time about them missing my mother's trash pick-up. My sister and I have had to call every week, I have spoken to several customer service reps, yet it continues to happen. Sounds to me like you have a driver issue and nothing is being done. I warned them that one more week missed would be us discontinuing service and I hope we have no issue receiving the credit for the months she has remaining. I have never seen such a horrible trash company in m... read more

Teresa R 

on BBB

5 years ago

I only gave one star because zero was not an option. Horrible horrible service. Constantly didn't come to empty the barrels. Customer service is non existent. Called every time they did not pick up my trash and reps were rude, my account was never accurate, got a different story from each rep every time I called and every call I was told it would be corrected, it never was. The cost has gone up 3 times since I've been a customer. I canceled service 2 days ago, they told me they were still billing me until for this cycle and ... read more

KB 

on BBB

5 years ago

This company will consistently refuse to provide the service for which you pay so highly. I had to start taking time stamped photographs of my trash cans on the curb the night before scheduled pickup for proof when it's reported my cans were not out. On Feb 23rd I finally had to fire them when they refused to pickup due to snow and the roads were completely clear everywhere, and all other disposal companies were out working. Even though I told them with plenty of time, they still charged my card the full amount of almost $70... read more

Mindy J 

on BBB

5 years ago

If I could leave a zero star I would. Very inconsistent. Non responsive. Does not follow through with agreed upon pick ups. I had to call every single day and still never got picked up. Expensive, does not provide service as agreed upon, pathetic excuse for customer service. DO NOT USE!