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Medical City Frisco

4.3
  • Frisco, TX

About this business

Medical City Frisco, formally Forest Park Frisco, is recognized 

Location details

5500 Frisco Square Blvd, Frisco, TX, 75034, United States

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4.3510 reviews
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Rabilu Bello's profile image
Rabilu Bello 
recommend  Recommended
5 years ago

Herpes Virus. Few months back I was having some symptoms . I went to see a doctor and many blood tests was done on me, later on I was told I had Herpes. My doctor told me that there's no cure for Herpes I felt bad, I went online searching for a possible cure for Herpes Virus, I saw a post of dr.aziengbe a herbal doctor that cured someone from Herpes. I contacted him and told him how I'm feeling he said his herbal medicine can cure me. He sent me the medicine via Courier Service and I received the medicine some days after he ... read more

Julio C. Cornejo's profile image
Julio C. Cornejo 
5 years ago

Medical Staff is quick to kick out a patient while they are still in pain after surgery. 3rd time we are here and once Sunday comes they will discharge without a proper explanation. 2x they have done this and had to be back due to complications. Then they remove dressing from her surgery and dont replace them at all. No pain meds and no prescription for more. They dont care about patients, all they care about is their metrics and turning beds, like a cheap restaurant will do. 

Business response:

Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out at 214-473-7282. 

Kristal Hammond Watkins's profile image
Kristal Hammond Watkins 
recommend  Recommended
5 years ago

Kudos and special thanks to Zach RN , and the team working in MC Frisco ER for their great care of my husband. 

Business response:

Thank you for the kind rating, Kristal. 

Nancy Arguello's profile image
Nancy Arguello 
5 years ago

I had a thunderclap migraine When I get out The diagnosis said “headache” ridiculous !!! I get in the ER with a sharp needle pain In my head that kicks as fast as 60 seconds because how worse I feel I though I could have a seizure stroke or something life threatening is the reason why I run to the closest ER hospital which was Medical City of Plano They make me wait for so long and they gave me benadril for this type of pain !!! I was shaking due to the sharp strong pain they make me wait so long dealing with the worse Sharp... read more

Business response:

Nancy, thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please reach out to our patient relations representative at 469-269-1509. Thank you. 

Debbie Baker Cross's profile image
Debbie Baker Cross 
5 years ago

STAY AWAY! Only go here if you have no choice The hospital lost my husbands medicine he brought from home. And instead of calling me or trying to get them from another location, they just did not give him his medicine.That is terrible!! And now we get to pay for new prescriptions! No compassion. 

Business response:

We regret that this experience fell short of expectations. Please reach out to us so we can learn more about your experience at 972-519-1163. 

Bob Witken's profile image
Bob Witken 
recommend  Recommended
5 years ago

I had Knee replacement surgery here. Best hospital! Best staff. Tommy and Andrea did a great job! 

Brian Allan's profile image
Brian Allan 
5 years ago

Go elsewhere if you can. I went there in January and was charged $3,578 for a throat swab and nose swab, and to be told I had the flu. The doctor spent no more than 5 minutes with me. Absolutely outrageous. Greedy hospital and greedy doctors. Perfect example of what is wrong with our healthcare system. Equally unfortunate that they would gouge their own community. 

John Drott's profile image
John Drott 
5 years ago

My wife visited the hospital in 2019 for the cough crud/bronchitis and was there for 1 hour max? We are now receiving bills for over $7500 for the minor visit. Totally unacceptable and that is stealing from consumers. Stay away and don’t ever use this medical center. 

Business response:

Hi John, we regret that this experience fell short of expectations. Please reach out to us so we can learn more about your experience and resolve any billing discrepancies. At your convenience, please call 972-519-1163. 

Dianna Allen Jones's profile image
Dianna Allen Jones 
recommend  Recommended
5 years ago

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Frequently asked questions about Medical City Frisco

How is Medical City Frisco rated?

Medical City Frisco has a 4.3 star rating with 510 reviews. 

When is Medical City Frisco open?

Medical City Frisco is open now. It is open 24/7. 

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