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McLaren Oakland - Emergency Department
- Pontiac, MI
About this business
Location details
50 Perry St, Pontiac, MI, 48342, United States
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RecommendedThe neurologist team here saved my son's life. I extend special thanks to Dr's Rayus, Mujjiou, and Jackson for their amazing surgical abilities and wealth of knowledge. The neuro nursing staff extended unprecedented kindness, knowledge and love to my son, his wife and myself. You gave me my son back and I am forever grateful. The McLaren Hospitality house is currently giving us a warm, safe and affordable place to stay so we can be near him.
Business response:
Hi Annette. We apologize that our previous comment disappeared. Thank you for your kind words and recommendation. We will make sure to share with our employees.
Friendly staff, every employee had a mask on
Friendly staff, every employee had a mask on
I would not recommend this hospital. They lied and told my boyfriend that he tested positive for COVID , but his medical records shows that he was never tested for the virus. We were also told that blood clots were found in his right leg but the doctors notes says the clots are in the left leg 🤔 I’m not sure what goes on and that there has been a lot going on since the COVID outbreak but, Cmon! This is ridiculous. Not to mention I got a coffee out of the coffee machine and there was mold or something at the bottom of my cup... read more
Business response:
Hi Shant'a, We apologize for the poor communication you describe that your boyfriend received. If you'd like our patient experience team to know more we can be reached at (586) 493-3320 or via email at feedback@mclaren.org. Thank you for the opportunity to address your complaint.
I would not recommend this hospital. They lied and told my boyfriend that he tested positive for COVID , but his medical records shows that he was never tested for the virus. We were also told that blood clots were found in his right leg but the doctors notes says the clots are in the left leg 🤔 I’m not sure what goes on and that there has been a lot going on since the COVID outbreak but, Cmon! This is ridiculous. Not to mention I got a coffee out of the coffee machine and there was mold or something at the bottom of my cup... read more
Business response:
Hi Shant'a, We apologize for the poor communication you describe that your boyfriend received. If you'd like our patient experience team to know more we can be reached at (586) 493-3320 or via email at feedback@mclaren.org. Thank you for the opportunity to address your complaint.
I just have to say this hospital should be utterly ashamed of their staff. My mother went into full kidney failure a few days ago and was taken to McLaren Greater Lansing. She was admitted, stabilized, then upon reading her medical history, the staff made a COMPLETELY INCORRECT JUDGMENT that she was an alcoholic that was trying to kill herself. She was then STRAPPED to her bed, FORCED to use a bedpan even when she was awake and fully able to go on her own just to further her humiliation. When she would ask for help, the 8-12... read more
Business response:
Hi Kat, we sincerely apologize that we did not meet your expectations for service at McLaren Greater Lansing Hospital. We encourage you to contact our Patient Advocate at 517-975-8506 to further discuss your concerns about the care your mom received during her visit. Thank you.
You have to be really dying,to get a shot of anything good. But persistence pays off
You have to be really dying,to get a shot of anything good. But persistence pays off
Business response:
Thank you for your feedback Richard. If you would like to share your concerns with our Patient Experience Team, please call (810) 342-2273.
Because of racist remarks posted by an employee who works for this company named Justine Smith
Frequently asked questions about McLaren Oakland - Emergency Department
How is McLaren Oakland - Emergency Department rated?
McLaren Oakland - Emergency Department has a 3.6 star rating with 142 reviews.
When is McLaren Oakland - Emergency Department open?
McLaren Oakland - Emergency Department is open now. It is open 24/7.
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