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McLaren Oakland - Emergency Department
- Pontiac, MI
About this business
Location details
50 Perry St, Pontiac, MI, 48342, United States
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I was in the ER for 5 minutes the doctor came in there to talk to me (thank you to her) said what they were gonna do the sat in there for 50 minutes without anybody coming in to do anything!!! Let’s not forget from where I was sitting everyone was having a great time at work, you could hear them talking and laughing, just not coming to do anything for me, until I said I was leaving an hour later
Horrible. The entire administrative process is stupid. I have been having many problems with the online pay bill website. I was given a number to change healthcare who does not manage the bill pay website and yet after call three people at McLaren Macomb that is the ‘help’ I was given. No one knows anything here and you have to talk to six-10 different people to get an answer. Go to another hospital cause these people have no clue about anything.
Business response:
Hello Syl'vera, We're sorry for the frustration you are experiencing with online bill pay. We will be sending you a private message asking for your phone number so we can speak with you directly. If you'd prefer to call us, our patient experience department can help at (586) 493-3320. Thank you, Syl'vera.
RecommendedCaring staff. Do all they can to make you comfortable. Doctors not so much. they take their time.
Business response:
Thank you Donna for your recommendation. We encourage you to share your concerns further with our Patient Experience Team at (810) 342-2273.
RecommendedCaring staff. Do all they can to make you comfortable. Doctors not so much. they take their time.
Business response:
Thank you Donna for your recommendation. We encourage you to share your concerns further with our Patient Experience Team at (810) 342-2273.
RecommendedI have been in here since July 22, 2020 in room 1020 bed 1. probably won't be leaving until the 29th or 30th. The staff has been very nice and professional to me.
Business response:
Thank you for your recommendation Cynthia. We will share your kind words with our staff.
RecommendedI have been in here since July 22, 2020 in room 1020 bed 1. probably won't be leaving until the 29th or 30th. The staff has been very nice and professional to me.
Business response:
Thank you for your recommendation Cynthia. We will share your kind words with our staff.
RecommendedPhenomenal in every way! I had surgery there on July 24, 2020 and had fantastic treatment by highly qualified staff and very sensitive to me as an individual.
Business response:
Thank you for the great review, Frank!
RecommendedGreat professional service from being greeted with Temp check in to procedure and checkout.
RecommendedAll professionals, kind, and met all my needs. Had a couple nurses who actually spoiled me and worked the “system” for me to make sure meds were ordered and tests were prompt. Teresa was my first pampering nurse on 5 south, then came my worker bee for tasks, Tammy, coordinated with my physicians and got the pain in control. All nurses were amazing not dismissive of any. Transferred to 8 north and had Brad, he got all tests completed and helped me get home last night, as long as it was safe (he said) to be with mom on her 90 ... read more
Frequently asked questions about McLaren Oakland - Emergency Department
How is McLaren Oakland - Emergency Department rated?
McLaren Oakland - Emergency Department has a 3.6 star rating with 142 reviews.
When is McLaren Oakland - Emergency Department open?
McLaren Oakland - Emergency Department is open now. It is open 24/7.
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