McCluskey Chevrolet

Scott G 

on BBB

a year ago

Recently bought a 2015 ******* *******from this dealership that they advertise with the picture of the vehicle that it comes with a lifetime powertrain warranty and now they say now that I bought it it not available for this vehicle. False advertisement now they wont do anything about Im highly aggravated now 

Gabriel R 

on BBB

a year ago

I purchased a 2016 ****** ***from them expecting to have a vehicle that would last longer than a month but instead i got one that had the clutch go out in 2.5 weeks and they will not honor any form of replacement because they said i could have picked any other vehicle. I should be able to pick anything on the lot and expect it to last longer than what i was given. 

Ronald W 

on BBB

a year ago

Ever been in a situation where it’s to good to be true. And always that ends up being the case…..EXCEPT for this time. I went to online.cars and right after I was contacted. Conversation started on Saturday and by Wednesday after I was in a gorgeous new car and on the road. Elizabeth and Glenn are like angels. I still can’t believe they are real. The flew me out to Ohio to make sure I would be in my new car as soon as possible. They care, kindness and patience these two shown me this comment could never be enough. Glenn was ... read more

Stephanie B 

on BBB

a year ago

I purchased a 2020 ******** ***(online) from this dealership, the process during and leading up to the purchase was flawless the staff was so responsive during all of my correspondences with them all the way up to delivery of the vehicle. I was told that it would be delivered to my home address in *********, which it was BUT it was not delivery on a trailer but actually driven to me from Ohio by a driver which put an add'l 500+ miles on the motor when I received/sign for it so of my paperwork has the incorrect mileage which ... read more

Karen H 

on BBB

a year ago

I had an appointment to drop my car off last Tuesday at 10am. Called on Wednesday afternoon to get an update and was told that my car (diesel) hadn't even been seen by the tech and not sure when it would be evaluated. On Friday, it still hadn't been seen so I decided to pick it up. I was told by the service advisor that the diesel guy is always backed up and it would likely be another 4-5days before my car came up to the top of the list. Why wasn't I told up front that there were multiple cars in front of me so I would have ... read more

Debra B 

on BBB

a year ago

I had taken my car in because engine light was on. On June 2 2024 had 100 deductible. Then warranty company wouldn't pay for 3 parts and 2 hours If labor. After having my vehicle for 6 weeks with no loaner car instead of my deductible I now owe 447.00. I feel is wrong. 

Bill S 

on BBB

a year ago

Lied first about being approved, then wa approved, but could not add negative equity to my loan on trade in, and suggested drive their new car home, and file bankruptcy or turn my trade in for repossession! Terrible ideas! Worst ever dealership and liars! 

Jenna B 

on BBB

a year ago

My wife brought her ***** in (14,000 miles, still under warranty) because it was making weird noises. We were charged $140 for them to tell her that there was a walnut that had gotten stuck in the car-nothing was even wrong with it. Then, as she stopped for gas on the way home, she noticed a broken taillight, the back number dented and loose, and scuff marks and scratches on the back of her car. Turns out the lot tech backed her car into a truck and didn’t tell anyone until she had driven home. We were just told that it will... read more

Janet C 

on BBB

a year ago

First time buying an online car. My experience was good thanks to Scott P*****, our salesperson and Brian from service. Several of my calls went unreturned by others at McCluskey, though. Overall, a positive experience.