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McCluskey Chevrolet
- Car Buyers
- Cincinnati, OH
About this business
Location details
9673 Kings Automall Rd, Cincinnati, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
McCluskey Chevrolet on Colerain Avenue is the worst dealership ever!!! I have had nothing but problems with the 2006 Dodge Durango I purchased in March. Yes it was purchased "as is" but was advertised that items worked that didn't. When I contacted the dealership they tried to put me to a garage that had good charge out rates. WHAT A BLOW OFF!!!! Come on stand behind your cars!!! I have had nothing but issue's and get no help from my sales guy or the sales manager. Last night on top of all the other problems, I had a tire fa... read more
Business response:
You are correct that you purchased an "as is" vehicle. That paperwork, that you sign off on indicates that you are purchasing an "as is" vehicle and that any and all future maintenance or repair items that might be needed on that vehicle, are not the responsibility of McCluskey, but the responsibility of the consumer who purchased that vehicle. Upon further review, our records also indicate that you were offered a service contract, but you declined that coverage. It is also my understanding that we have assisted you in the p... read more
Buyer beware. I was given a price quote of $18,600 which included all costs (tax, title, license, and included discounts & my trade), AND this was before my down payment was discussed for my new car (I was texting my partner with the information, so I still have the texts regarding this price quote). However, as I was contacting my insurance company about the car the next day (I got the car on a Sunday in August so this was on Monday), I discovered that the actual price after the discounts, trade equity and down payment, was... read more
Business response:
The finance manager that you signed your paperwork with has tried calling you, and has left a message for you to return his call. If you will do this, he will be happy to go over your purchase contract/paperwork with you - to address your specific concerns. Often times, customers overlook the products they purchased while signing their paperwork, sales tax, or negative equity on a vehicle- simply as examples. As indicated, we will be happy to discuss this matter with you once you call.
first of all did not do the dealer prep pmi on my car. Had the spring shipping insulators on it until the first oil change. On said oil change both my fenders were buckled due to putting the lift in the wrong spot. Add the salesman got me to sign away the rebate stating there wasn't one anyway. But there was. You are a very poor dealership. I have purchased dozens of new cars. Will buy another in the next 2 months. Not from you. Probably not gm due to you. I am forwarding this to gm as well.
I have not been able to sleep for the past week. I came into McCluskey Chevrolet hoping to find my Mother a new Traverse for cash and some financing that I was going to help out with that she deserved with her 700 plus credit score if not better! We walked in to only see men acting like they were in high school if that grabbing each others private parts. One mans name was Jerald I believe, skinny and the other was Zech or Zake, also skinny. I sat with my Mother by them for quite some time. The other man's name was Josh, no h... read more
Business response:
We truly appreciate you letting us know what you experienced while visiting us, and we are truly sorry for what you describe. Management staff has been made aware and the staff members you reference will be reprimanded. The behavior you describe is not acceptable at McCluskey Chevrolet.
Tune from this unprofessional dealership, a month and a half later and I'm still waiting for the original paperwork.
Business response:
We are truly sorry for this oversight on our part since your delivery was done out of our area/not on premises. Although our intention is to send you a copy of the legal paperwork you signed once it's back at our dealership, we obviously didn't do this in your case. Thanks for making us aware, and again, we are sorry for your inconvenience!
You will end up stressed out and upset. The salesman will tell you everything you want to hear. They will promise you vehicles and tell you that you have to act fast because the vehicles go fast. Once they get what they need from you, they drag their feet. The temporary plate they provided me expires today, and still have not received the title. I was told yesterday that the title work takes 2-3 WEEKS from the time the "funds are released". Which was only a WEEK ago, and THAT was because I had not had my 341 Meeting of the C... read more
Business response:
We are a high volume dealership, so it is true that our inventory moves extremely fast. What's here today, may not be here tomorrow. We do care, about every single one of our customers, whether they have a high credit score, or are going through a bankruptcy. We realize that everyone, regardless of their circumstances, most probably needs a vehicle, and we are here to provide that - to any customer, and the processes that must be followed in order to achieve the end result, which is the vehicle itself. We have no control ove... read more
DONT TRUST the POWERTRAIN WARRANTY IS SUBJECTIVE- THEY WILL PICK and CHOOSE if they ARE GOING TO COVER YOUR ENGINE TRANSMISSION and DRIVE TRAIN- I brought my car in 2012- my Water Pump and Thermostat is starting to go bad. The claim to fix was declined warranty people (stating to many gaps in services). As long as I have owned the car nothing serious as a thermostats or water pump has been mentioned and any service performed can be traced back to the dealership. No other dealership has completed service to my car. I would ch... read more
Business response:
We provide a free, lifetime powertrain protection for our customers who purchase qualifying vehicles. At this time (the year 2019), a qualifying vehicle would be a 2010 or newer, with 100,000 miles or less. It is an actual insurance policy, and all the terms and conditions of the coverage must be met in order to keep this free coverage in full force and effect. Hundreds of our customers who've purchased from us have taken advantage of this coverage and in getting covered components replaced or repaired. Everyone who purchase... read more
On Nov 13, 2018 7:50 pm I was researching purchasing a car. I came across Online Cars. I researched the company origin to find out that this on-line service was owned and operated by McClusky Chevrolet dealership located at 9673 Kings Automall Drive, Cincinnati, Ohio. Within moments, I was texted by Todd “your Market Manager for online.cars asking what type of car I was interested in. He gave me the link https://www.online.cars/ and I found a car I liked. We texted back and forth and I told him the stock * ******** *A Porsch... read more
Frequently asked questions about McCluskey Chevrolet
How is McCluskey Chevrolet rated?
McCluskey Chevrolet has a 1.2 star rating with 71 reviews.
When is McCluskey Chevrolet open?
McCluskey Chevrolet is open now. It will close at 9:00 p.m.
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