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Mathis Brothers Furniture
- Furniture Stores
- Oklahoma City, OK
About this business
“We charge a little less, so our neighbors could have a little more.” - Don Mathis. In 1960, two brothers, Don and Bud Mathis, took that idea and changed the furniture industry, opening the first Mathis Brothers Furniture. The concept gave customers the chance to buy the furniture they needed at low prices without having to wait for a sale. It revolutionized the furniture business and helped make Mathis Brothers Furniture one of the largest independent furniture retails in America. Today, Mathis Brothers remains ... read more
Location details
3434 W Reno Ave, Oklahoma City, OK, 73107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Took two months to get our buggy (yes, wood beetles) furniture replaced. They kept passing the buck until we went through an attorney for assistance.
Business response:
We worked with the ********** to get their console replaced. We never worked through an attorney, we worked with their granddaughter who let us know she appreciated us working with them for a resolution. We hate to hear ******************** wasn't fully satisfied.
Not happy I bought to recliners on 06/09/24 at the ************ store.The salesman ******* was excellent and did an awesome job. ***** on the other hand was not.She asked me if I wanted the 5 year warranty, I told her no and explained to her that I only was going to keep the chairs for a couple of years and the get a whole new living room set. She then asked me 3 more times about the warranty. I have never been a fan of pushy sales people.After buying the chairs delivery was set for 06/11/34. I never received a call to confi... read more
Business response:
We apologize for any confusion. It looks like the original delivery date was June 16, but we moved it to June 14 so **************** would get them quicker. Hopefully they are now enjoying their chairs and will for many years to come!
Very disappointed!Purchased a bed with LED light headboard. When we got boxes home noticed one box edge was crushed and retaped.Drove box back to store, was told by a very harsh and rude receptionist I would have to prove damage at which time store would order parts to fix at my home only if needed.I simply wanted an in tact box switched for the damaged one as the LED light may present an issue.Very disappointing!
Business response:
We are sorry that **************** was disappointed with her purchase. She asked for an exchange almost 3 weeks after she purchased, but she hadn't inspected or installed the bed. We let her know if there were issues, we would take care of them, but there was no damage that we could see at the time she brought it to our warehouse.
Zero Stars. I purchased a complete bedroom set with mattress and adjustable base. I was told everything was in stock, received a phone call the next day and was informed that the adjustable base was not going to be in for another week. Fast forward, adjustable base came in the delivery was made but they failed to do their part by putting it together. This is a service I paid for. I was not at home, my adult son was. He was aware that they were going to be putting it together. After my son signed, the delivery driver said he ... read more
Business response:
We apologize that the base was not put together as it should have been. We'd like to get this worked out for you. We have left a voicemail to get further information, but feel free to email us at ************************************************* and we'll be sure to get someone to your home to make sure it is all together.
I would not recommend anyone to buy anything from Mathis Brothers the quality it's not good the bad I paid for I didn't get I was told that in order for me to return the bed I have to sew back on the label which is stupid this bed is a California king is heavy and they're telling me that even though I have all my documents that the bed is a California king and it's not I went out and bought king size she's in ********** King both sets of sheets don't even fit the bed the bed is too small for the sheets so when I talk to the ... read more
Business response:
We hate to hear that ****************** is having issues with her mattress. In order to return a mattress, it must have the law tag attached. This is an industry standard, not just Mathis. If ****************** could send us photos with a tape measure showing the size of the mattress, we can confirm if it is a California King or not. These can be sent to ************************************************** Thank you.
We spent over 5,000.00 on furniture. Our leather power loveseat makes a loud squeaking noise on one side when using. They said that the warranty does not cover “noise “. This is obviously a defect. But no help from warranty department. We also paid extra for more warranty. Original warranty is for 5 years. We have only had furniture for 8 months.
I advise anyone with any issues to keep documentation and file in small claims court against this horrible garbage company. They literally have the worst, and by far I mean non existent customer service. I purchased a mattress and adjustable bases received the wrong mattress and defective bases. Contacted this crappy company the same day and several times to the point I filed a dispute with my credit card company. After winning the dispute, I paid to have their garbage products disposed. Only to get a call from *************... read more
Business response:
We hate to hear that ****************** is not satisfied with her bed/base. However, it wasn't the wrong mattress and the bases were not defective. ****************** refused to allow us to send a technician to her home to correct any issues. Instead, she did file a dispute and was refunded by her credit card company. However, she has not returned the items to us.
My wife and I bought a couch set almost 5k sales guy talked ** into getting insurance an thats a joke insurance dont pay a **** thing ********** a joke the manager is a joke i will not buy from this place again id rather go to rent a center
im writing this review at 12:00 am due to my issue !!! me and my husband bought our bed set in august of 2023.it is now april of 2024 and starting at 10:00 i heard this cracking noise. then at 11:30 there was a huge cracking noise and my bed started to fall through !! youre better off getting a bed set off amazon than taking a $5,000 payment for this trash.
Business response:
We're sorry to hear that you're having issues with your bed. If it was just purchased in August, then it would be under warranty. We tried looking for your account under the name and email address provided, but it must be under a different name and email. Please contact customer service at ************ and we'll be happy to take care of the issue.
Frequently asked questions about Mathis Brothers Furniture
How is Mathis Brothers Furniture rated?
Mathis Brothers Furniture has a 1.1 star rating with 289 reviews.
When is Mathis Brothers Furniture open?
Mathis Brothers Furniture is open now. It will close at 8:00 p.m.
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