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Mathis Brothers Furniture
- Furniture Stores
- Oklahoma City, OK
About this business
“We charge a little less, so our neighbors could have a little more.” - Don Mathis. In 1960, two brothers, Don and Bud Mathis, took that idea and changed the furniture industry, opening the first Mathis Brothers Furniture. The concept gave customers the chance to buy the furniture they needed at low prices without having to wait for a sale. It revolutionized the furniture business and helped make Mathis Brothers Furniture one of the largest independent furniture retails in America. Today, Mathis Brothers remains ... read more
Location details
3434 W Reno Ave, Oklahoma City, OK, 73107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Worse experience I've ever had buying from Mathis Brothers. We purchased a sectional. *********************** off our sectional was suppose to be delivered to the store for pick-up with in 7 days. It took 3 weeks for them to get delivered, and I believe if I won't have called them they wouldn't have called me to let me know anything. Secondly when we got our couches and they smelled as if someone vomit on one of the arm rests and the cushion next to it. Also the section where the two couches connect to make it the sectional ... read more
Business response:
We are sorry to hear that you are having issues with your sectional. If there is a mechanism issue or if they parts aren't lining up correctly, we can have a tech check it out. The manufacturer warranty is 1 year. If you just received this, we do have a 7 day return policy. I cannot find an account under the name or email address given. If you can send your customer number, name and phone number to ********************************************************************** we'd be happy to look into this for you.
I have had a HORRIBLE EXPERIENCE AND WILL NEVER COME BACK HERE!!!!!! I have REPEATEDLY requested for you to cancel my membership, but I get passed around from agent to agent, misgendered, and constantly denied the ability to speak with a manager despite many, many, many requests and attempts. I am getting ready to *** yall and have already left a horrible review. CANCEL MY MEMBERSHIP NOW!!!!!!!! I WILL NEVER COME BACK!!!!!
Awful experience!! We just moved to town and I purchased over $2,000 worth of furniture for my children's bedrooms. They gave me a delivery date in the store and the next day, they pushed it back by a few days. When they delivered my furniture, I was missing a entire dresser! The store rep told me it should've come with the rest of the items and gave me a customer service number which I called to find out what has happened. The lady I spoke to was very rude, how the heck does she work in customer service? She told me they "d... read more
I bought a entertainment center, hutch, couch, loveseat, and recliner. They held it in store for us for a month while our house was being built. The day they were suppose to deliver the hitch was broken. So they said they would bring a new one next week. Came back next week with a new couch instead of the hutch. We call to explain nothing wrong with couches. We need the hutch. They again come back next week with a COUCH???? I once again call they informed me they had one more in stock they would pull it take pictures send to... read more
I purchased a dinning table April 22, 2022 from the clearance section, the estimated date of delivery was set for April 26, 2022, so in knowing this I donated my existing table to ******** **** they arrived at my home I watched them from the window unload the table in the process breaking one of the legs off, when they arrived at the door with the table I told them to take it back because they broke the leg off, he replied well you bought it as is I couldn't believe what I was hearing from his mouth in addition the table was... read more
We will never do business with Mathis again,ever!! We bought a ********** recliner in October, the metal springs were defective and tore the lining under the seat cushion causing it to sag. We paid Mathis to pick it up for repair,months later it was finally returned after we were told it was lost, it was Returned with the lining not attached to frame, we immediately sent it back and spoke to 2 customer service reps who assured us it would be repaired properly. One month later we still do not have our chair and no one seems t... read more
Beware with salespersons and make sure they explain warranties they will tell you anything just to sell more and customer service won't even help you including corporate its all about selling for them I won't ever go back. On 04/11/2021 I bought a king **** raylene bed that had fabric bench I asked about the durability of the bench with fabric and sponge how ever salesman sold me a separate 5 ** warranty that was supposed to cover it but nope all false mathis has 1 ** warranty only if I would have known the truth I would hav... read more
I am a senior citizen, Jan. 14 2022 my adult daughter and I were at Mathis Brothers furniture, ***** **. to purchase a chair for her. the salesman greeted us at the door, we advised him of what we were seeking. After showing us around we asked to see the clearance section. We found what we wanted there. I also spotted a love seat and recliner and advised the salesman that i would like to purchase the love seat and chair, however not the sofa that was part of the set, the love sea and chair only. The salesman was not able to ... read more
I have purchased many items from Mathis Brothers, but this latest experience has changed that. I purchased furniture on their 12 month zero finance charges that they float through *************** My last payment was due in ****** i just called to verify the final amount due and my $531 balance turned into $1288. All interest accrued on the original amount was applied at *****%. Should I have been watching it like a hawk? Probably, but I knew it expired in ****** **** was not the amount reflected on my billing, and there was ... read more
Business response:
We are sorry to hear you had a negative experience with *************** However, this is completely out of Mathis Brothers control. We have no access to financing records, that would be breaking privacy laws. The financing agreement is between the lender and the customer. We have no way of sending notices of any type. We would recommend contacting Synchrony and discuss this with them. They can be reached at ************.
Frequently asked questions about Mathis Brothers Furniture
How is Mathis Brothers Furniture rated?
Mathis Brothers Furniture has a 1.1 star rating with 289 reviews.
When is Mathis Brothers Furniture open?
Mathis Brothers Furniture is closed now. It will open at 10:00 a.m.
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