Martin's Point Health Care

Mim Coward 

on Facebook

4 years ago

Have been a patient for years and the care continues to get worse every day. Every single month I waste days calling repeatedly chasing down my medications and every single month there is some kind of delay that causes me to repeatedly go off and on my chronic medications interfering with my work and personal life. Attempts to explain this to staff are always met with “there’s nothing we can do. Try back tomorrow. Try back tomorrow.” Hands down worse client service I’ve ever received and I have been and continue to look for ... read more

Julie Ann Moulton 

on Facebook

4 years ago

Spending 17 minutes on the phone, after waiting to get through for 10 minutes, only to find out you need to go to urgent care somewhere else because you cannot be seen after hours as advertised is not ok. I am a caregiver for someone and detest calling Martin's Point, always the same, between 10 and 20 minutes before you can actually talk to a person. 

Henry Jackman 

on Facebook

4 years ago

I signed up for their Generations Advantage. I specifically called my dentist to ensure they take their insurance during the enrollment period and they said yes. After the enrollment period was over, I called to make an appointment with my dentist and they stopped taking Martin's Point. I was redirected to Delta Dental and they sent me a list of dentists who take Martin's Point. 90% of the dentists on their list no longer take it. Also, I have been waiting over a week for them to look into something and they never called me ... read more

Lowell Michelle Smith 

on Facebook

4 years ago

When you arrive for your first visit with a new PCP and are told they are running about an hour behind. No phone call ahead of time to reschedule or simply ask you to show up a little later. No respect for me or my time. Not the way to make a good first impression! 

Courtney True 

on Facebook

4 years ago

When you have an 11:30am appointment I feel like it’s reasonable to schedule the next appointment you have for 1pm. Today my practitioner was almost 45 minutes behind schedule(probably not her fault as I doubt she makes the schedule). It left me with little to no time to discuss my issues and no I don’t want to shell out another $200 to come back another day. Also your practitioners seem unwilling to provider general anxiety or depression medications. I was told a referral for a psychiatrist could be made but the waiting lis... read more

Linda Drew 

on Facebook

4 years ago

this post here was not posted by me this is all garbage and I want nothing to do with it and I would like to know who the hell put this on my page 

Justin Tougas 

on Facebook

5 years ago

Doctors cancel at the last minute all the time. They never call back, even when they say they will. And rather than help their patients, they kick the can down the road and tell you to see someone else.