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837 E Battle St, Talladega, AL, 35160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
i do recommend this place and i dont... i do not have insurance and was seen for a flat fee which is great. Every staff member was polite and knowledgeable. I like the fact that i was tested for covid although its not why i went, but it gave me piece of mind to know im negative. the only downfall was the very, very, long wait time. i felt like i was in the ER instead of dr. office i was aware its a walk in clinic but when you arrive when they open you should be seen way before 1:00. My advice is bring some snacks, your gonna... read more
-edit- why didn’t I read the reviews before I came?!?.... I called at 11:30 am and asked to make an appointment. I was told that they didn’t do those and to come around 5pm when they would be less busy. I arrived at 4:45 and was told that they were “at capacity” for the day... They “close” at 8 pm and stopped taking patients over 3 hours before they close... I drove 35 minutes each way for this nonsense. My other option was another Main Street but that will not happen lol. Steering clear of this operation in Talladega or any... read more
I went for a drug screen explained I need to use the restroom and made me wait 45 minutes not happy with service
I called this morning at 8:01 to see if they gave the same treatment as their sister urgent care in another city and they assured me they did so I went on line and made a appointment like they suggested drove over there 41/2 hours later while sitting in the car waiting they said at 8:01 they had 12 patients ahead of me anyways go in to see dr. And was not treated for anything😡😡😡😡😡😡😡😡😡😡😡 needless to say I have wasted 4 1/2 hours of my life I will never get back because they lied I could have been somewhere else or ... read more
My mom went to have a Covid test done! They have signs saying to register online! The signs also say if you don’t have a smart phone to register at the front desk! She is not tech savvy but they refused to register her at the front desk, they told her she could not register to be tested unless she could get someone to register her online so she called me! Now it concerns me that you would involve another party in her testing as if she had tested positive now I’m put in danger of contracting the virus due to coming to assist ... read more
Crap to say it nicely. I called wanting an appointment and was told I had to go to the website - which the girl gave me. After I drove and sitting in the parking lot another person called and said I used the wrong website to schedule an appointment. I tried telling her I was told to use the one I did but she insisted I had to go to another site. She wouldn’t help and my phone wouldn’t go to the site - I asked for help. This place is unfriendly and one end doesn’t know what the other side is doing. Never will I use any Main S... read more
This is a great clinic with even greater people. I just cant express how grateful I am for the excellent care I received today. The nurses and doctors are truly compassionate and understanding.
The man at the desk was rude and hostile. He gave me a look like I was crazy for walking into urgent care and spoke to me as if I wasting his time. He made me list my symptoms in front of other patients just to tell me I can’t be seen because my symptoms fall under covid. He acted more like a club bouncer than a healthcare worker.
Business response:
Hi Haley. We’re sorry you had an unpleasant experience. We’d appreciate it if you would kindly email us at info@mainstreetfamilycare.com so we can learn more about your experience.
MainStreet Family Urgent Care - Talladega has a 4.4 star rating with 852 reviews.
MainStreet Family Urgent Care - Talladega is open now. It will close at 8:00 p.m.
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