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Lustine Automall

3.7

About this business

"Home of Lustine for Life. Lifetime powertrain warranty at no charge good nationwide on most new and used vehicles sold by Lustine. Service at any ASE service shop and your engine, transmission, driveline is covered for as long as you own your vehicle! At Lustine we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Toyota models and are confident we can find the new car, truck, van, or SUV of your dreams." 

Location details

14211 Jefferson Davis Hwy #2108, 2108, Jefferson Davis Hwy, Woodbridge, VA, 22191, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7842 reviews
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MC Tany's profile image
MC Tany 
5 years ago

Horrible customer service, they never do their job right. Besides the staff bad attitude, no communication at all with the customer, giving out personal information from other customers to the wrong people and service guys giving out personal phone numbers to married females, they couldn’t even do the car a wash after a hole day of service and recalls fixing. Definitely nothing like Mercedes Benz and BMW service department. Keep your self away from this dealership. 

Kate Chibbers's profile image
Kate Chibbers 
recommend  Recommended
5 years ago

Working with the service Department of Lustine has been a pleasure. They have worked to fit me into a schedule that worked for me. 

Victoria Rozolem Silva's profile image
Victoria Rozolem Silva 
5 years ago

Management is the worst! They started yelling at my husband because THEY messed up with the paperwork. Don’t trust these people. They accepted us for a $90k truck. We traded in our car for it. We had the new truck for 1 month until they called us saying that they needed the truck back because we were not accepted. What?! How?! You clearly accepted us! We had it for a month and put 10k miles on it. Supposedly the guy who accepted us lost his job but that was BS. They just invented a story so we’d give it back without asking f... read more

Mike Maguire's profile image
Mike Maguire 
recommend  Recommended
5 years ago

Great group of men and women that will go above and beyond for you and your family! 

Cindy Groff-Vindman's profile image
Cindy Groff-Vindman 
6 years ago

I had my car in for service and it was recommended I spent 1300 to fix two oil leaks and a leak in the transmission fluid. I was also told I need a transmission full flush and service. I had the transmission full service done less than one year ago. I took my car for a second opinion. The oil leaks were too small to be identified and the transmission fluid is not leaking at all. Very unhappy with the information I got and I am so pleased I took the time to get a second opinion. 

Michael Lightfoot's profile image
Michael Lightfoot 
recommend  Recommended
6 years ago

Great experience! They treated us like family and not like customers. The entire Lustine Chrysler Dodge Jeep team was more than helpful and I would definitely do business with them again. 

Anthony Kay's profile image
Anthony Kay 
recommend  Recommended
6 years ago

David was great. 5 stars 

Caitlyn Majors's profile image
Caitlyn Majors 
recommend  Recommended
6 years ago

5 Stars! David P was great! Highly recommend 

Giles Mulligan's profile image
Giles Mulligan 
recommend  Recommended
6 years ago

Dee Dee was phenomenal!! Did a great job walking me through all my options!! Thanks Dee Dee 

Frequently asked questions about Lustine Automall

How is Lustine Automall rated?

Lustine Automall has a 3.7 star rating with 842 reviews. 

When is Lustine Automall open?

Lustine Automall is closed now. It will open at 11:00 a.m. 

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