This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lowe's Regional Office
- Home Improvements
- Plano, TX
About this business
The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner st... read more
Location details
5700 Granite Pkwy #840, #840, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEFORE YOU BUY AN APPLIANCE FROM THERE WATCH OUT!!! I bought an extended warranty for my appliance. Then my appliance goes out, make an appointment for my appliance to be looked at on December 6, they can't/won't show up until December 10. The company hired to show up and fix my appliance is a no-call and a no-show. I call Lowe's Service Advantage to complain about the no call, no show. They try and call the company about what happened. The lady gets reamed by the company. They said I wasn't home, but then billed Lowe's Serv... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Ordered item on Black Friday online. The email receipt states that they will send me other emails on the order/delivery status, this was never done. I called Lowes helpdesk and they stated that it was delivered when it was never received by me. They opened a tracking ticket with FedEx and had me follow up with FedEx on the delivery. I called Fedex and they stated that the package was lost and to call Lowes to start lost package processing. I called Lowes and asked for the item to be reshipped. They said ok and a store manage... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers
I had purchased and paid for installation for new doors and windows. The doors were installed poorly and caused many problems. I filed multiple complaints and after a year they finally just gave up in trying to fix the issue and just reimbursed me for the doors. I still got stuck with paying for the install and since I financed with them, the finance fee and interest for the year. They just pretty much told me sorry about your luck and good luck fixing on your own.
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Hopefully you are reading this before placing an online order with Lowe's in Arvada, Colorado. I had the same miserable experience as most of the other reviewers before me. I was unfortunate to not read these reviews first before placing my order. I purchased a washing machine online from Lowes in Arvada on 52nd. The website said the washing machine was in stock and available for delivery. I made the purchase and received an email stating that it would be delivered the next day between 10 am & 10 pm. The next day nothing was... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Lowe's installed a new floor in our home. The floor is defective. We tried for a full year to get Lowe's to make it right, and they simply ignored us. Dozens of emails, phone calls and letters were sent with very little return communication and absolutely no results. Lowe's contracts have an arbitration clause forbidding the customer from suing them. When we finally sent an arbitration demand, they ignored that also. In desperation, we did sue them. The judge agreed and sympathized, but ruled that their arbitration clause is... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
DO NOT PURCHASE APPLIANCE WARRANTY!!!!!!!!!!!!! I purchased a microwave at Lowe's in August of last year. I bought the warranty for the microwave. The microwave went out and I called to find out if I would get a replacement or a repair. They told me that they would send a service person to see if microwave can be repaired. I was referred to GENERAL APPLIANCE a service company who told us that the part will not be available for the next 7-10 business days. So I would be out of a microwave for that period of time. I am truly ... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
I ordered windows and a new front entry door in April 2018. Finally the product arrived at the store and install was scheduled for July. The first install date came and went with a no show, no call from the installer. I called and was rescheduled for 2 weeks later. Finally I have windows and a door however the ***** windows that were installed won't open and the front door has the wrong side lights. After making numerous phone calls to multiple people with no response my husband fixed the windows himself however the door is ... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
The store is always clean,the people are nice.However they follow up on your installation ,the installers call in sick on the day your install is scheduled,And instead of showing up or calling.My Installation is put the the end of the line for a second time.The store has a large sign on the main road that states" GET IT INSTALLED BEFORE THE HOLIDAYS" We,ll it doesnt look like that will happen.NO PHONE CALLS. NO WORKERS,Not one call from any one with info on my entry door that I paid for and still waiting.If I were you I woul... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Be aware of Lowe's delivery service, especially those stores uses the third party delivery company!!!!!!!!Their third party delivery team sucks!!!!! They will never show up and just reschedule you again and again. I originally have my appliance scheduled on Tuesday and the driver didn't even ring my door bell or call but just left by saying there's no one at home. Reschedule to Friday and they come just drop off my stuff and asked to schedule hook up on another day. Fine. Then the next day two guys showed up and says they ha... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Regional Office
How is Lowe's Regional Office rated?
Lowe's Regional Office has a 1.1 star rating with 415 reviews.
When is Lowe's Regional Office open?
Lowe's Regional Office is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com