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Lowe's Regional Office
- Home Improvements
- Plano, TX
About this business
The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner st... read more
Location details
5700 Granite Pkwy #840, #840, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are thinking about ordering something from Lowe's I would highly suggest you save yourself a lot of problems and money. Just go to Home Depot and order. I have tried to get a Dishwasher and Microwave delivered to my home. They have even jacked up charges on my credit card. The first time delivery was to be between 8 - 12 am. I took a half day off from work to be able to receive delivery. When it got close to 11:00 am and no call from Lowe's I called them. I was told the dishwasher was at another store location and the... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I was quoted approximately $5K for purchase and install of 4 windows. The contract stated the install would take place within 6-8 weeks, the job would be completed in 1 day, and that when the windows arrived in-store I would get a call from their scheduler for installation. I was given an approximate date that the windows would arrive once ordered. A week from that date passed so I decided to call the store. They mentioned that the windows had been sitting there for a week and that they neglected to call for scheduling (firs... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
This was the WORST experience of my life! It was time to replace the water heater. We don't need anything fancy, I just wanted the same as what we had, a 55 gallon water heater, and a 12 yr warranty. (by the way, the install guy was GREAT and very understanding of the situation). We were given several different price quotes every time my husband went in there, once it was 1600 and another time 1900 (this was very irritating). I guess it depended on the store salesperson we talked to. Once salesperson, Greg? was actually extr... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I purchased 7 closet doors and installation through Lowe's. I paid for the doors and installation up front and was told the doors would have to be special ordered and would be available in 6 weeks. Six weeks later, I received multiple calls from Lowe's telling me to come pick up my doors because my order was ready. I called back and stated I had paid for installation on two separate occasions. The response back was "oh". After some dead silence I was informed they'd call me back to schedule installation. Once installation wa... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
So it was time to replace the washer & dryer. We purchased a set for approximately $1,000 for the pair delivered with accessories. 5 months later very dissatisfied with the washer and its ability to balance loads and not Shake. Reviewed Lowe's return policy for appliances and you are able to return appliances for a full refund or credit for up to three months after purchase. Well it had been 5 months and a few days since our purchase but I decided to contact them anyways. Contacted Jesse and explained my situation and she to... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
I ordered Pergo flooring for three bedrooms. However, the subcontractor they hired installed one room with a "bump" in the flooring. (You literally could feel it go up and then down). When I contacted the installer I was told "that was normal and within specs". I argued and said since when is it normal to have speed bumps in hardwood flooring? The reason was that the joists between two pieces of plywood were not even and they didn't think to sand the floor down or fill/putty the joists to make it level. I could not believe t... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
I should leave a negative star. I payed 4600 dollars for counters. they installed very sloppy. put the backsplash seam right at the faucet...the most focal point of my whole kitchen. Caulk was so sloppy ....I had to pay someone else to come and fix it. they also ruined my walls and put holes tht I had to pay to replace. when I went through lowes to have their mistakes fixed....it took one whole year of them giving me the run around and they never fixed anything. I had to go through the better business bureau to file a compla... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
We paid for Pella windows almost 5 months ago. They have yet to be installed and we keep getting the runaround. We are hugely disappointed and will not deal with Lowes ever again.
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
My recent experience with Lowe's has been a complete nightmare. I placed an online order for a new exterior front door on Wednesday, January 30th. I specifically ordered a left-handed in-swing door to match my current door. I picked up the door in-store that same day at the LOWE'S OF CAMP CREEK. I hired a company to install the door on Friday, February 1st. I showed the contractors the door and insured them that I had done my research and this was the door I would like installed. When the job was finished and I finally saw t... read more
Business response:
Lowes' welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Regional Office
How is Lowe's Regional Office rated?
Lowe's Regional Office has a 1.1 star rating with 415 reviews.
When is Lowe's Regional Office open?
Lowe's Regional Office is closed now. It will open tomorrow at 8:00 a.m.
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